Planet Fitness in Mill Creek stands out with its expansive 24/7 operation and affordable membership plans. The gym features a wide array of equipment, clean facilities, and a friendly, supportive staff. Numerous reviewers adore the black card perks, including tanning beds, red light therapy, and hydromassage beds. The atmosphere promotes a judgment-free experience, making it welcoming for beginners and fitness enthusiasts alike. The cleanliness and maintenance of equipment receive high praise, though there are a few concerns to note.
However, some reviews highlight issues with broken equipment, overcrowding, and inconsistent sanitation practices. Despite these, the overall value and positive environment at Planet Fitness make it a great choice for many members.
Pros:
- Open 24/7 for convenience.
- Affordable membership options.
- Friendly and supportive staff.
- Clean facilities with regular maintenance.
- Variety of equipment and machines.
- Judgment-free and welcoming atmosphere.
- Black card perks like tanning, therapy, and massage beds.
- Easy check-in process with no pressure to upgrade.
- Good air circulation and no unpleasant odors.
- Ability to use any club with the black card membership.
Cons:
- Some equipment often out of service.
- Crowding during peak hours.
- Inconsistent sanitation in showers and locker rooms.
Location / Contact
- Address: 13314 Bothell Everett Hwy, Mill Creek, WA 98012, United States
- Phone:+1 425-599-2099
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 13314 Bothell Everett Hwy, Mill Creek, WA 98012, United States .
The contact number is +1 425-599-2099
This service is listed under Gym .
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L.D. LINK
2 years ago
The gym is super clean, with cleaning stations everywhere. Everyone is wearing a mask and is social distancing. The staff is friendly and helpful. All the equipment works. I really like that we can use the lockers now.
Jumbled Journi
2 years ago
I come here to work out and waste time after work before I go catch the first ferry in the mornings a couple times a week, and it's always clean and the staff are nice. The only reason I gave it 4 stars is because I wish the showers were allowed to be used. I'm a diesel mechanic so a lot of the time I don't even want to be seen in public because of how dirty I get at work. I know it's not all Planet Fitness' fault (it's because of COVID), but still...nobody likes smelly people.
Jean-Louis Palmer
2 years ago
Staff was amazingly understanding when my wife had a really bad blood sugar low. With out question they provided Gatorade and fruit snacks, and didn't ask for payment. They CONTINUE to do this, and are just so sweet. Great gym, amazing staff.
JD Fields
2 years ago
Good gym but poor customer service. Was charged during covid for membership -Emailed which only goes to corporate,Called, facebooked numerous times etc. finally talkedTo a couple people after months and was told it would be resolved - never happened. Constant staff change, too. Hydro beds broken a fair amount of time. On a positive note - better than most gyms. Great space and majority of the timeClean.
Cassandra Rigelman
2 years ago
The team at the mill creek location is awesome! Incredibly friendly, informative, understanding and they all seem happy to be there. Even before COVID this has been the cleanest gym I’ve ever attended. The members themselves seem to be respectful of each other as well. Thanks guys, you’re killing it!
Hanna Waite
2 years ago
Every time I’ve been in since re-opening, its been way too crowded with a lack of available equipment. I’ve had to reschedule several of my workouts since I could not get them done in time while waiting for any vacant machine I’ve planned on using. Building is too small for how congested it gets during the pandemic. Few people have respect for personal space while several don’t wear a mask even while in between sets. Plus, there are definitely not enough Smith machines for how popular they are. Staff seem friendly at least.
Darren Oke
2 years ago
I love the whole "everyone is welcome", "no gymtimidation" environment. It really helped me feel comfortable when I was brand new there. I also love the whole vibe, very positive and encouraging and lively. It is also clean and roomy, with a well-organized floor plan and a wide variety of equipment and machines.
Israel Ramirez
2 years ago
It a good gym but it seems that every time I go to work out cleaning station are empty of paper towels to clean the machines and some people leave there use paper towels on the machines or on the floor. Also during peak hours some people working out with dumbbells in the middle of the walk way. That can dangerous if someone doesn't see the small dumbbells on the floor and trip over them. Over all it's a good place to work out but could be better.
Chris McLaughlin
2 years ago
My wife and I really like the staff at Planet Fitness Mill Creek. They always make us feel welcome. Two things outside of the people that keep us there are the awesome membership fee and the ability to tackle any fitness level. We just encountered our daughter to join with us :-)
David Stratman
2 years ago
With our local Planet Fitness under remodel they have allowed us to visit a couple of other locations. This location in Mill Creek is really clean, and the staff was exceptionally kind. There was a good vibe among everybody who was working out and even though it was almost 10:30 at night the place was pretty hopping. I will definitely come back and try this gym again while I can!