Planet Fitness in Mill Creek stands out with its expansive 24/7 operation and affordable membership plans. The gym features a wide array of equipment, clean facilities, and a friendly, supportive staff. Numerous reviewers adore the black card perks, including tanning beds, red light therapy, and hydromassage beds. The atmosphere promotes a judgment-free experience, making it welcoming for beginners and fitness enthusiasts alike. The cleanliness and maintenance of equipment receive high praise, though there are a few concerns to note.
However, some reviews highlight issues with broken equipment, overcrowding, and inconsistent sanitation practices. Despite these, the overall value and positive environment at Planet Fitness make it a great choice for many members.
Pros:
- Open 24/7 for convenience.
- Affordable membership options.
- Friendly and supportive staff.
- Clean facilities with regular maintenance.
- Variety of equipment and machines.
- Judgment-free and welcoming atmosphere.
- Black card perks like tanning, therapy, and massage beds.
- Easy check-in process with no pressure to upgrade.
- Good air circulation and no unpleasant odors.
- Ability to use any club with the black card membership.
Cons:
- Some equipment often out of service.
- Crowding during peak hours.
- Inconsistent sanitation in showers and locker rooms.
Location / Contact
- Address: 13314 Bothell Everett Hwy, Mill Creek, WA 98012, United States
- Phone:+1 425-599-2099
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 13314 Bothell Everett Hwy, Mill Creek, WA 98012, United States .
The contact number is +1 425-599-2099
This service is listed under Gym .
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Gary Blume
3 years ago
Very nice facility in nice small shopping center. Never overly crowded. Never have to wait for anything. Who can beat Planet Fitness for the facilities and the price! The only minimal non-5 star quibble about this location is below average water pressure in the showers, but who cares!
CRISTINA MASTERJOHN
3 years ago
Super friendly staff. Laid back (yet productive and motivating) atmosphere. I finally upgraded to the Black Card and I am in heaven. The Total Body Enhancement is my favorite and worth the membership alone. Literally the best gym I've ever worked out at.
Calvin Frey
3 years ago
Edit: while I gave this gym five stars previously, I must take away two stars. So much of the equipment has gone missing that I must now bring my own in a gym bag when I work out (something I didn't want to do.)This includes: bands, barbell pads, and weight belt.For $10 / mo you can't beat this. The equipment is nice, clean and plentiful and the staff is absolutely amazing. Whatever they make, it's not enough.Thanks for all the gains PF.
Zachary Ybarra
3 years ago
I just want to thank the young man Zack who works at the planet fitness of mill creek's front desk! Thank you for always making me feel so warm and welcome! Thank you for always remembering my name and making me feel special! Everyone wants to feel acknowledged and like they have someone to listen and talk to. I look forward to the days I get to see you. I might just be a member of your gym but you truely make me feel like I have a friend. And that is extremely important to an old guy like me!!! God bless you! And keep up the hard work. Hopefully they'll have you running the place one day!!
KIM NHUNG NGUYEN
3 years ago
The gym is next to my work. It is super nice. The machines are new and the staffs are friendly. They even have Bangle Tue and Pizza on Mon for the first week of the month. That’s so awesome. I come almost every day :)
richard werner
3 years ago
Zach was awesome with help getting my membership set up even though they got extremely busy phones ringing ,computer issues ,the works. But he still kept very professional and got it all taken care of. I highly recommended this gym not just for the employees but the cleanliness of the whole operation.
Bella Amore
3 years ago
So I had to sadly transfer clubs because moved and the manager was very friendly and quick to help. The staff at the specific location has always been 100% amazing and helpful and the best out of all the clubs I've ever visited. When I was transferring the membership she was also extremely helpful with explaining things about billing due to covid and to be honest probably one of the best customer service experiences I've ever had. I will miss this location but will always visit if I am in that area again.
Nxt2nAngel
3 years ago
Friendly, helpful staff. Clean bathroom/locker areas, equipment and floors. Little or no wait time to use equipment and nice variety. Plenty of cleaning stations so easily able to disinfect equipment after use and I've noticed that most people do. I really like the red light therapy for those folks who have a year round tan lol. ; )
Jeromie Hunter
3 years ago
Changing my rating back to 5 stars!!! Any issues that they were having have seem to be resolved. The gym is warm and inviting. The equipment is clean and works great and the bathrooms have been maintained regularly.
John David
3 years ago
Always clean, except the restroom needs better cleaning. Particularly the Urinals. Staff is friendly most the time. Some members leave personal items on machines so that they can hog 2-3 machines at a time. That has to stop.Overall, Planet fitness is a good gym. I like the NO EGO signs. We're just trying to get fit, not compete.