Zone Athletic Clubs

Ive been going to this gym for some time. and usually have never had problems until recently One of the staff has been getting out of hand, i dont quite remember his name but he is tall and has brown curly hair. he has been racist to alot of my friends multiple times and Im finally reporting him. he is very hard to talk to as he doesn't help much. apart from that the gym is pretty solid with a big crowd and pretty average machines.

The gym is pretty ok, I have Muscular dystrophy but still Go to the gym to feel stronger most days, I have been having trouble with the front desk. 3 days ago was the 2nd time that Xavier (front desk worker) has denied one of my colored friend's to enter the gym. Keep in mind my friends membership had a guest pass and on multiple occurences my friend was let in by other workers. it seems that Xavier is the only front desk worker that seems to care if he gets in, i fully believe its because of his skin color and they should NOT have workers like this at the front desk.

recently started going here, and let me tell you the Front desk People are the rudest I've ever met. never in my life have I witnessed a man be so rude to elderly especially my wife. The actual gym is pretty okay with high schoolers every now and then but you can make yourself around them. only problem is the front desk when working out one of the front desk guys told my wife she "wasn't fit" to use a machine she was trying to use while showing a new member around. i did talk to him privately but next day i show up he is still as rude as always, will be finding somewhere else to workout.

Everything about the gym is pretty good apart from Xavier the person who works at the front every person I know that goes and workouts there with me has complained about Xavier before he is rude has a big ego and possibly racist from what I’ve heard. do not try to get help from him if you can he is not helpful. If you try to cancel your membership do NOT do it with Xavier he will charge you even after he has said it won’t and will not give you a refund after you have complained about it.

The trainers are very nice but that’s about all the positive I’ve experienced here. It is impossible to cancel your membership.. They put so many hoops for you to jump through. I’ve visited twice and still have not been able to cancel. First I tried over the phone and was told I needed to come in. Then I tried to cancel then was told to come back to see a manager because one was not there. After I spoke with Xavier, he told me I needed to wait for the general manager. They have predatory billing practices and will exploit you for your money. Do not sign up here.

I’ve been going here for years and finally making a review the actual gym is a pretty normal gym usually crowded, good machines. Only downside is the staff. Especially Xavier he usually never helps and is rude about anything you ask even if it’s a small problem. A little under a year ago I tried to cancel my membership and asked Xavier if it would charge me after the cancellation he said “no it will not” I was charged for 3 more months before I called in and asked for a refund. Ironically enough Xavier answers and tells me I cannot get a refund, Get better staff.

I truly appreciate the atmosphere from every person here. They make you feel welcome and you always have their full attention. They celebrate you and motivate you every step of the way. The professionalism and overall pleasant attitudes go a long way! I'm glad to be a part of such a great community.

I’ve been to this gym several times and always had a great experience!

I called and cancelled my membership a few years agoThe gym was always dirty, there were a lot of really rude patrons mixed w a bunch of kids, randomly, and only 1 worker at the front desk literally ever talked to me in my year of going. They never properly shoveled the snow in their lot so parking was always horrible. Everywhere I went, I felt stared at.It was an easy choice to cancel bc, on top of all that, I was making some life changes and wasn’t even living near the “club” anymore.Somehow, 2 years after cancelling, after I’ve now gone to two different gyms afterwards, I’m getting collection notices because of zone. This is an incredibly shady business & ever since the big muscly dude stopped running it, it seems to have gone further and further down hill. 0/5 stars tbh.

Love this gym! I’ve been coming here for years, love the atmosphere, equipment and the friendly staff. Never too packed like the other gyms I’ve been too. Stacy the gm is very helpful and kind.