24 Hour Fitness located in The Promenade, Garden Grove, CA, offers a mix of facilities but has seen declining reviews post-pandemic. Open from early morning to late evening, this gym provides ample machines, weights, and areas for various exercises. The staff is noted to be friendly and helpful, yet, the cleanliness and equipment maintenance have been frequently criticized by members. Despite the availability of a pool, sauna, and basketball courts, many users feel the hygiene standards need improvement along with an urgent update and repair of old equipment.
Overall, it offers necessary amenities for serious gym-goers, but the environment might be off-putting for those who prioritize cleanliness and modern facilities.
Pros:
- Friendly and helpful staff
- Ample machines and free weights
- Pool, sauna, and basketball court available
- Good variety of equipment
- Personal trainers available
- Spacious gym areas
- Convenient parking
- Friendly atmosphere
- Welcoming community
- Decent airflow
Cons:
- Inconsistent cleanliness
- Old and poorly maintained equipment
- Poor ventilation and hygiene in restrooms
Location / Contact
- Address: 9561 Chapman Ave, Garden Grove, CA 92841
- Phone:(714) 537-3000
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 120 reviews.
The address is: 9561 Chapman Ave, Garden Grove, CA 92841 .
The contact number is (714) 537-3000
This service is listed under Gym .
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Charles Kauffman
2 years ago
This is hands down one of the best chain gyms I've ever belong to staff is always been very courteous and helpful I like the fact that I see the staff out on the floor actually seeing the people put weights away and they don't just sit around on machines texting all afternoon I have multiple gym memberships but this is the only one that I go to now I always get a great work out here I just can't say enough good about this
Android 18
2 years ago
It's a good gym, it's just old. They could use a good deep cleaning in the bathrooms and locker rooms. Maybe hit it with a pressure washer or something like that. But other than that it's a great gym.
WESTCOAST RONNIE
2 years ago
To everybody out there giving negative reviews about 24-hour fitness in Garden Grove. Just go to chuze fitness across the street. It's a clean gym the employees treat every customer with kindness and also the company goes out of their way at their own expense to move some of the equipment outside for their members to use it. For a company to go out of their way to draw permit to do that shows you something about the company and it shows you that they care about the members. if 24 hour fitness can't do that why do you want to go there in the first place. Cancel your membership go to Chuze and support a company that cares about their members. Also there's no long lines there so you don't have to put up with that BS!
Jerry R.
2 years ago
Able to walk right in and get a treadmill @ 0700. Only needed 30 minutes on intervals to work up a good sweat. Staff is friendly and the machines are clean! Good way to start my Friday and a long 3 day weekend!
Samantha BEscobar
2 years ago
I highly recommend 24 Hour Fitness as a personal trainer. He's super knowledgeable, dependable and focused on results. I have quite a few sports related injuries and I was always cautious to push myself at the gym before Max. Training with Max, he's taught me proper form and discipline. Now, I'm training hard and effectively despite my past injuries and I'm stronger than ever.
Rebeka
3 years ago
Solid Gym. Clean Pool. Pool is in a private location of the gym!
First Last
3 years ago
Only allow 1 hour. And not very big gym. Fail so bad
gera M
3 years ago
The showers is to small and the lockers are all the time dirty.
theronelle tomeraasen
3 years ago
Arthur is very helpful and a great roll model to all us members
Monte Huson
3 years ago
For over a year, gym management refuses to get a second 80lb dumbell. There is only a single 80lb dumbell on the floor. Spoken with multiple managers, and they never fix it