24 Hour Fitness located in The Promenade, Garden Grove, CA, offers a mix of facilities but has seen declining reviews post-pandemic. Open from early morning to late evening, this gym provides ample machines, weights, and areas for various exercises. The staff is noted to be friendly and helpful, yet, the cleanliness and equipment maintenance have been frequently criticized by members. Despite the availability of a pool, sauna, and basketball courts, many users feel the hygiene standards need improvement along with an urgent update and repair of old equipment.
Overall, it offers necessary amenities for serious gym-goers, but the environment might be off-putting for those who prioritize cleanliness and modern facilities.
Pros:
- Friendly and helpful staff
- Ample machines and free weights
- Pool, sauna, and basketball court available
- Good variety of equipment
- Personal trainers available
- Spacious gym areas
- Convenient parking
- Friendly atmosphere
- Welcoming community
- Decent airflow
Cons:
- Inconsistent cleanliness
- Old and poorly maintained equipment
- Poor ventilation and hygiene in restrooms
Location / Contact
- Address: 9561 Chapman Ave, Garden Grove, CA 92841
- Phone:(714) 537-3000
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 120 reviews.
The address is: 9561 Chapman Ave, Garden Grove, CA 92841 .
The contact number is (714) 537-3000
This service is listed under Gym .
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Totally not J
1 year ago
I used the 3 day pass and never went to this gym before. The gym was dirty and smelly but I wanted to see if they had decent barbells. They automatically tried to get me to sign up and when it wasn't working they said I had been there before and I needed to pay 20 bucks for 1 day there. 😂 probably the worst gym I've ever seen …
Eric Chow
1 year ago
I was in the neighborhood so decide to pop in for a workout. Its a smaller gym and is quite busy. Treadmill and weight machines are in decent shape and I didn't have problem getting a good work out at this gym. Now, here is why I wrote this review. i have tried the Sauna and Steam room after the workouthere as well. Sauna was packed with tons of people so I skipped that. Steam room was amazing. Let's just say this is the best steam room I have been to. Steam was strong, intense and hot and I felt so relaxed afterward in there only for a few minutes. I only wish a few elder gentleman wasn't so chatty. Then it would have been a perfect experience.
Adriana Anestis
1 year ago
This gym is very run down compared to its counterpart location. The women's bathroom are not cleaned regularly. You can tell due to the same cobweb in the stall. Sinks are gross. Floor has a swept up pile of dirt sitting next to a broom and dustpan. The front staff varies but usually not friendly, they look bored, honestly don't know what they do upfront but sit a look at their phones. Not professional. If the equipment is old then at least try to keep them clean. Only reason I go is the location and easy .to get on machines
Mr. Cortez
2 years ago
Open up more !
Oscar Hernandez
2 years ago
This place is great
Khoa Tran
2 years ago
No soaps in the showers
dung nguyen
2 years ago
Just ok
JoRgE Hernandez
2 years ago
They do not care about their costumers!!
Mark Ian De Guzman
2 years ago
Good gym to workout at. Some machines could use some updating or fixing and some lockers could be fixed. Good clean facility
Giovanni Pineda
2 years ago
Well let me say !! That Steven ! Is great ! Always with a smile and great attitude ! Very positive! I love the energy he gives out ! ! ! He has great customer service! ! I give him a 5 star ⭐️⭐️⭐️⭐️⭐️!