24 Hour Fitness located in The Promenade, Garden Grove, CA, offers a mix of facilities but has seen declining reviews post-pandemic. Open from early morning to late evening, this gym provides ample machines, weights, and areas for various exercises. The staff is noted to be friendly and helpful, yet, the cleanliness and equipment maintenance have been frequently criticized by members. Despite the availability of a pool, sauna, and basketball courts, many users feel the hygiene standards need improvement along with an urgent update and repair of old equipment.
Overall, it offers necessary amenities for serious gym-goers, but the environment might be off-putting for those who prioritize cleanliness and modern facilities.
Pros:
- Friendly and helpful staff
- Ample machines and free weights
- Pool, sauna, and basketball court available
- Good variety of equipment
- Personal trainers available
- Spacious gym areas
- Convenient parking
- Friendly atmosphere
- Welcoming community
- Decent airflow
Cons:
- Inconsistent cleanliness
- Old and poorly maintained equipment
- Poor ventilation and hygiene in restrooms
Location / Contact
- Address: 9561 Chapman Ave, Garden Grove, CA 92841
- Phone:(714) 537-3000
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 120 reviews.
The address is: 9561 Chapman Ave, Garden Grove, CA 92841 .
The contact number is (714) 537-3000
This service is listed under Gym .
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Chris Lee
6 years ago
Good place to go
Jasmine
6 years ago
Better equipment than other 24HF
Veronica Bereiter
6 years ago
Staff isn’t friendly, got no greeting. People were sitting on the machines and chilling.
Javier Pulido
6 years ago
Gym is super packed now used to go at 6am and it would be empty now it's always packed at that time 🙄 …
Chuchu Liang
6 years ago
Worst gym that I’ve been to... bad customer service and unclear policies
Carrie Guzman
6 years ago
Everyone is so friendly. Tianna thank you for everything you do. You go over and beyond and I cant thank you enough.
Jonathan Hernandez
6 years ago
It's a good place a Bit small it's ok. The bathrooms are gross.
My crazy happy Videos
6 years ago
There are staff friendly and really nice at Garden grove 24 hour fitness Good prices too. 💕💕🌈 …
Nhu Pham
6 years ago
I went here to cancel my membership on Sunday, and the staff said that the manager is only here from Monday to Friday, so I need to go back during the week to cancel my membership. What a joke!! Thanks God I left this gym and go to Gold’s gym with better deal and customer service 🙄. I will never ever recommend this gym to any of my friends.
C Sanders
6 years ago
Great place to handle your work out.One of my favorite places. Open all day long and all night... steam room, sauna, equipment for all workouts. Respectful staff. Great offers for those wanting to learn. Job opportunities. PARKING always available. Swimming pool and Jacuzzi.Did i mention steam room?