Planet Fitness, located at 1402 W Walnut St in Garland, TX, offers a 24/7 gym experience in the Garland Towne Center. With accessible hours and affordable rates, it strives to cater to a wide range of fitness enthusiasts. The facility boasts essential workout equipment and a friendly staff but has garnered mixed reviews regarding its cleanliness and customer service. Some members appreciate the gym’s value and clean environment, while others have voiced concerns about hidden fees and inconsistent management practices.
Pros:
- 24/7 access provides great flexibility.
- Affordable membership rates.
- Friendly and supportive staff.
- Essential workout equipment available.
- Hydro massage beds and tanning beds included for Black Card members.
- Convenient location in Garland Towne Center.
- Generally clean, with good member hygiene practices.
- Good app integration for gym access.
- Encouraging environment for beginners.
- Plenty of sanitisers available.
Cons:
- Numerous complaints about poor cleanliness.
- Issues with billing and hidden fees.
- Poor and unprofessional customer service.
Location / Contact
- Address: 1402 W Walnut St, Garland, TX 75042, United States
- Phone:+1 972-487-5930
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 110 reviews.
The address is: 1402 W Walnut St, Garland, TX 75042, United States .
The contact number is +1 972-487-5930
This service is listed under Gym .
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Brandon Norris
2 years ago
I was a guest under a black card member and there was an issue with his account but they were able to fix the issue
Lady L
2 years ago
Perfect gym. Every blue moon the showers are a little rough but other than that nice gym, nice employees, good deal.
Mark Elliott
2 years ago
It was a good first day. I hadn't been to the gym in 2 or 3 years. The planet fitness staff is always nice.
Josh Graham
2 years ago
I very much enjoy this particular gym and location. All of the hard work and dedication combined creates a type of energy that never goes unnoticed. Intensity is key, always.
willie dixson
2 years ago
They are not open 24 hours and that just crams everyone in at the same hours. Or you have to drive 12 -15 miles one way to find another open facility. They used to be open 24/7, now you pay more for even less. Not cool.
Shana Garza
2 years ago
Love this gym!!! I usually go between 3:30-4:00am. Fabulous staff!! Place is very clean and I am able to workout at my own pace!!
Diane Verdecia
2 years ago
Been going here for a few years and I totally like it. Clean, spacious environment. Just wish they were more varied or flexible with the times for their workout classes.
Jenica Hill
2 years ago
Disappointed in this location. Due to Covid and a surgery I was unable to attend and called to see about options to cancel my membership. I was told that once my contract was up, payment would stop. I spoke with Antonio the first time and he made it clear that October would be my final charge. When Im charged again in November his story changed; now I need to come in person or send a certified letter. If he would have said that a month ago it all could have been taken care of. But now I'm out another $24 when they aren't. I will not return to this location
Miguel Vazquez
2 years ago
I started my membership at $10 a month after one month I was charge 42 dollars for annual maintenance fee the after that am getting charge 24.99 a month in which I wasn’t aware of. Do not come to this gym their a scam!Need refund! ASAP
Adrienna Bell
2 years ago
The cleanliness is good but they do not enforce masks unfortunately. There are many people walking around without a visible mask on their person at all. Can’t enjoy a gym that doesn’t prioritize the safety of their members.