Planet Fitness

I love this location, great staff!!

I left a review on the planet fitness email link. And the owner came back to me saying I gave incorrect information. Let me tell you what I experienced.I came to workout at this gym. It had great hours which is the two stars. The gym insit had all the equipments I needed. When I went to go Stretching and sat on the mats in the abdomen section, there were bed bugs crawling on the ground. I got freaked out and left. Called in and told the front staff and they said okay.Came in again. Same thing in the same area happen. So I left a review stating maybe the staff and owner does not care about sanitation. The gym itself is dirty. Very dirty for my liking.The owner emailed me saying she has a schedule where her staff goes around and clean every 30 min. That is a lie. For the couple times that I came before the bed bug incident, the staff have not moved out of the reception area in the front at all the whole time I am there. I am there for at least 2 hours. For her to say her staff cleans and wipe down the place is a lie. The equipments does not seem to have been wiped down at all. It just shows another business owner who is so quick to defend herself and call out the reviews when she herself cannot go to the franchise and see for herself what the customers are saying. Some people I met there have said the same thing regarding the place being dirty.This owner needs to get up and take a walk around this place. See for herself. Instead sitting on her computer and writing reviews when she is not understanding the concept.I'm also not the only one that have said this place is dirty. Check the other reviews posted.

Don't sign up for the black premiere membership they fall very short on customer service specialy on this location! Don't waste your money.

The price is different from their website and on the ground when you come, and they should clarify more. I prefer a subscription that only allows you to visit the different branches for 10 visits only. In my view, they need clarity on the issue of price and offers

Needs other machines to target specific muscles rerenavaited the place .Looks nice and all but still the same old universal machines

If you never been hoodwinked, be prepared!———So, I started going to the gym recently with some friends recommendations.An old friend of me warned me about planet fitness strange policies and even contracts.Something you should know is that they are franchised. The only way you have any concerns or issues is to speak to a manager at the gym (if they are there).I had some issues and had came to the gym 3 times at this location and 2 times at another location to get my transfer done, but I was told incorrect informations.I ended up canceling my membership after I wasn’t able to resolve my issue by the General Manager. Then I was surprise with a large bill at the end for their hidden fees.____ Pro tip!_____• bring along a large magnifying glass 🔎 to read the contract when signing up.• take a Intro to Contracts Law Class to actually understand their contract.• record all conversations with management or staff so they can’t go back on their words. It’s a one-way consent state, so you don’t have ask for their permission.___ recommendations ___•just find a friend and workout out in your garage (or parks) to YouTube videos.• find other local gyms in the area, there are plenty of better ones. (I have done that and been much happier.)Good luck on your workout 🏋️‍♂️ journey and contract studies👨‍⚖️!

Hands down the Best 🏋️‍♂️ Gyms around …

I love this place. It’s very clean and has a lot of equipments!

Manager with black beard makes false accusations about not wiping down machines after a workout even though I did. Don’t follow someone and stop them if you don’t know what you’re talking about

Manger was very disrespectful, didn't call anybody out by us as soon as we walked in. I've gone there multiple times no problem, it didn't feel good being targeted like that. Using words like, "y'all, you people".