Planet Fitness

You guys are getting 3 stars because you never have WiFi available and not planning on ever fixing it. its been 2 weeks since ive joined the gym and everhtime I ask if the WiFi is fixed, the answer is "no sorry, it is down right now" other than that, i'de say i've seen worse PF facilities..

It's a good gym, only problem is they don't really enforce the rules to which everyone agreed when signing up for membership. People don't bring towels and almost never wipe down equipment when done (leaving those nasty greasy hair stains on the benchs). People talk on their cellphones or even scream along with the music in their headset. The people at the front desk don't seem to be interested in doing anything other than texting on their phones.Also, guys... knock it off with the Axe body spray, that $&^# reeks! It's like walking into a gas chamber when you go in the locker room...

I went here three weeks ago and the staff was really friendly and attentive but I wanted to know two things, are there no fans at this location and is there no free WiFi? My normal PF has two huge fans hanging from the ceiling and there is free wifi.Is it a deal breaker for this location, no but I thought that all PF were going to be the same like my normal one. The equipment was cool but compared to my normal location a little dated. Not sure if I caught them on a bad day but there were several out of order signs on the treadmills.Still it was a good experience but these are small fixes I could suggest to change this from a 3 to a 5 star.

I signed up for a promotional in Jan 2015 in which I agreed to pay ten dollars a month for a year. After not using the gym at all, I waited for my promotional period to be over. It ended last month. However, 2 days ago, I discovered that I had been charged 30 dollars for February. After attempting to cancel my membership via phone two different times (it's harder to do that than it is to close a bank account!), I finally made it in today only to be told that there was no way I could get my 30 dollars back. The manager was nice but, as usual, corporate bureaucracy prevented her from giving me any kind of grace.

Been here for about 3 years now and I love it. No one bothers you everyone keeps to themselves staff is good always greet when you come in and out. To the people saying the the equipment is old I beg to differ, they are well maintained and are really quick on putting signs of them for people to not use them. They might take awhile to get them fix but eventually they do. If you want a place to have casual work outs in a nice friendly environment go here prices are good as well.

I travel quite a bit and have been a member for over 2 yrs. I am in town for family business and staying with my brother, so this location is right down the street. I understand it's an older lovation, but one bike I tried didn't work and had no signage to that effect. The next one I tried was off-balance and wobbled the whole time, not to mention the tv controls being mounted on the handlebars which was uncomfortable and awkward. Whose idea was that? The big thing, however, was that the whole 2 hrs I was there the men's lock was being serviced by 2 females while a male employee stood his post at the counter. Hard to pee while looking over your shoulder for a lady to walk in on you. Forget showering after the workout! I'll try a different location today. Very disappointing, glad it's not MY local gym.

I am rating it only 2 stars for the reason of Mgmt, the gym has the basics and that is good enough for me but the treatment of an "super rude" General Manager Abby, she mad my registration a horrible experience even after signing up online. The facility is fine, it is just her, I cannot believe she told me that I cancelled she would be better off. Talk about Customer Service/Retention.

This location has workout machines and that's pretty much it. It was super crowded when I went and it just smelled bad everywhere. I know it's a gym but other PF locations that I've been to do not smell bad. NO BLACK CARD MEMBER'S LOUNGE. If this is the only location you go to, it really isn't worth being a black card member unless you only want to tan. There was no hydro massage and the massage chairs that they did have were in the front separated from the rest of the gym by a half-wall, so there's no real relaxation going on. Also the machines were older and dated compared to other PF locations. I was pretty sure the bike I was using was on it's last leg. And it seems like all the machines were really close together, like if I reached my arm out, I would be able to touch someone else. The first time I went there, the staff wasn't really nice or welcoming and I was signing up for a membership. I felt so unwelcome that after signing up at this location I actually drove to another location to work out. The second time I went to this location, there were other staff members there and they were much nicer.

This location is the BIGGEST JOKE. If anyone has a membership there I recommend you CANCEL IT & KEEP YOUR RECEIPT.I canceled my membership months ago because I had bad customer service (I paid cash) and received a receipt. I threw it away a couple of weeks later because I didnt feel the need to let it sit on my desk everyday. Do we all keep our receipts when we purchase clothes at the department store or buy something new? idk about u but most of the time it gets thrown away with the bag it came in. This month planet fitness charged me THREE times. A total of $76! As soon as i spoke to the manager she told me my account was still active and if I didnt have my receipt she wouldn't refund my money. I told her that was her problem & not mine for having a dishonest employee that just pocketed my cancellation fee or SIXTY DOLLARS. It also said that i hadnt even been there SINCE FEBRUARY. How fair is that? I'm NOT EVEN USING WHAT I'M SUPPOSEDLY PAYING FOR!She began to give me an attitude & responded with "well that's why you need to keep your receipt." My response was "well I expect to trust you guys when i give you my money to cancel an account to actually cancel it." I didn't think i'd need a receipt MONTHS LATER. I asked for the corporate number. She then smiled & responded with "Ok I'll give it to you but they're just going to direct you back to me" NEVER have I been treated so badly with such terrible customer service. I thought managers were put in their positions to FIX THINGS especially after they stole from me. Investing an \extra $20 every month to workout at a better gym with GREAT customer service is definitely worth it. Not thieves, but I guess you get what you pay for. I will not be treated this way and my PROBLEM will be fixed. If not, I'll be contacting our attorney and letting every single person know what has happened with me here. Since the person in charge of this facility obviously is terrible at their job. I'd hate for this to happen to someone else.I wouldn't even give this place one star. Absolutely terrible.

I love this gym. I go around lunch time since not many people go at thay time. No one bugs u everyone is in their own workout zone. I love it