Planet Fitness in Gastonia, NC, is a modern, spacious gym known for its exceptional cleanliness and friendly staff. It offers a variety of up-to-date equipment and maintains a welcoming, judgment-free environment. Members appreciate the professional, courteous staff who ensure the facility is well-kept and provide a supportive atmosphere for both beginners and seasoned gym-goers. The gym includes amenities like hydro massage beds and tanning beds, adding extra value to your membership.
Despite its many benefits, some members have noted issues with customer service and billing errors. However, overall, Planet Fitness remains a highly-recommended choice for maintaining your fitness journey.
Pros:
- Friendly and helpful staff
- Exceptionally clean facility
- Well-maintained and updated equipment
- Variety of machines with minimal waiting time
- Affordable membership
- Judgment-free environment
- Convenient location
- Amenities like hydro massage beds and tanning beds
- Not overly crowded
- Professional and courteous customer service
Cons:
- Not open 24 hours
- Some reported billing issues
- Occasional poor customer service experiences
Location / Contact
- Address: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States
- Phone:+1 704-869-2001
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 111 reviews.
The address is: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States .
The contact number is +1 704-869-2001
This service is listed under Gym .
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Mark Davis
1 year ago
Facility is always clean. Machines are almost always available and in superb condition. Staff is very friendly.
Christine Cameron
1 year ago
Really nice PF. Loved the layout. Friendly staff. New equipment. Erica, the personal trainer, knew her stuff and was amazing to work with. Loved her!!!!!
Joanne Zukowski
1 year ago
Spotless facility, friendly staff, updated equipment (compared to the other Planet Fitness I visited.)
Peggy W
1 year ago
Need to put hooks on back of tanning room doors. No where to really put your clothes while tanning other than 1 chair in the tiny stand up tanning rooms
Jamie Green
1 year ago
Never ever go to planet fitness they tell u one thing and do something else I had my lock on my locker and they didn't give me no notice or anything they just cut it off I had called and talked to assistant manager she said it wasn't her promblem so I'm telling never ever go to planet fitness there crooked
jack gouge
1 year ago
Had a great visit. All were really helpful
Connie Stiles
1 year ago
Always clean...and associates are always there for any help you might need.
Zaneta hudgins Hudgins
1 year ago
Great machines to help get a good workout. Helpful staff !
Dana Hopper
1 year ago
I love this PF, someone is always walking around spraying down the machines.staff is friendly and helpful. My favorite is they still have the "skip this machine" signs. This PF isn't as close to me as the other one but it's definitely worth the trip! Thank you!
Phyllis Mclaurin
1 year ago
The atmosphere at this planet fitness is great the staff is marvelous