Planet Fitness in Gastonia, NC, is a modern, spacious gym known for its exceptional cleanliness and friendly staff. It offers a variety of up-to-date equipment and maintains a welcoming, judgment-free environment. Members appreciate the professional, courteous staff who ensure the facility is well-kept and provide a supportive atmosphere for both beginners and seasoned gym-goers. The gym includes amenities like hydro massage beds and tanning beds, adding extra value to your membership.
Despite its many benefits, some members have noted issues with customer service and billing errors. However, overall, Planet Fitness remains a highly-recommended choice for maintaining your fitness journey.
Pros:
- Friendly and helpful staff
- Exceptionally clean facility
- Well-maintained and updated equipment
- Variety of machines with minimal waiting time
- Affordable membership
- Judgment-free environment
- Convenient location
- Amenities like hydro massage beds and tanning beds
- Not overly crowded
- Professional and courteous customer service
Cons:
- Not open 24 hours
- Some reported billing issues
- Occasional poor customer service experiences
Location / Contact
- Address: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States
- Phone:+1 704-869-2001
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 111 reviews.
The address is: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States .
The contact number is +1 704-869-2001
This service is listed under Gym .
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Ginger Hice
11 months ago
LOVE THIS GYM, THE STAFF IS AMAZING...
Durdanes Gomez
11 months ago
firendly staffcleanlinessgreat environment
Michelle Alpi
11 months ago
Love that this location has brand new tanning beds.
Phoebe O'Toole
11 months ago
I love working out here….the employees are friendly, the facility is clean and the machines are in good condition!
Monica Rose
11 months ago
Best Planet Fitness I've been to so far! Clean, great environment, friendly and knowledgeable staff. It's definitely my new spot to go! ❤️ Hope they get some training class now and it'll be perfect! Even with not having that at the moment, this place is still worth 5 stars all day long. Thank you to all the staff who were extremely friendly and providing me with a great experience!
Terrence Sanders
1 year ago
I had a great experience at this Planet Fitness. Gym and bathroom were clean, workers were constantly busy cleaning while I was there.
Bread man Toast boy
1 year ago
Best PF within 1,000 miles.
Barry Kanter
1 year ago
Great place to exercise. Hardly ever crowded.
Cynde Simpson
1 year ago
A nice environment to get fit, nice staff, alot of different equipment & the hydro massage bed is Fantabolous!
Brittany Littell
1 year ago
This gym helped me find myself again ❤️If it wasn’t for the employees , especially the younger girl that showed me around and explained how to scan each piece of equipment on my phone to learn how to use it , I may have never had the courage .Never have I felt judged or uncomfortable .The place is so clean and I feel great !!!!