Planet Fitness in Gastonia, NC, is a modern, spacious gym known for its exceptional cleanliness and friendly staff. It offers a variety of up-to-date equipment and maintains a welcoming, judgment-free environment. Members appreciate the professional, courteous staff who ensure the facility is well-kept and provide a supportive atmosphere for both beginners and seasoned gym-goers. The gym includes amenities like hydro massage beds and tanning beds, adding extra value to your membership.
Despite its many benefits, some members have noted issues with customer service and billing errors. However, overall, Planet Fitness remains a highly-recommended choice for maintaining your fitness journey.
Pros:
- Friendly and helpful staff
- Exceptionally clean facility
- Well-maintained and updated equipment
- Variety of machines with minimal waiting time
- Affordable membership
- Judgment-free environment
- Convenient location
- Amenities like hydro massage beds and tanning beds
- Not overly crowded
- Professional and courteous customer service
Cons:
- Not open 24 hours
- Some reported billing issues
- Occasional poor customer service experiences
Location / Contact
- Address: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States
- Phone:+1 704-869-2001
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 111 reviews.
The address is: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States .
The contact number is +1 704-869-2001
This service is listed under Gym .
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Gabriel Granados
2 years ago
Staff is friendly, equipment is safe and clean and overall experience from when you walk in the door to when you leaving is amazing
Chloe Renee
2 years ago
Really clean facility and the employees are super nice. The only thing I wish this facility had was closed caption on the TVs for deaf and hard of hearing people!
Thomas Vaughan
2 years ago
Facilities were very clean and customer service was great..Love having all the new equipment and it was not over crowded!
T K
2 years ago
This facility is clean, the staff is friendly and ready to help with anything you need. Highly recommend to all.
Graham Hunter
2 years ago
I absolutely love this place!!!! I have a great experience every time and it’s completely worth your money!!!! It’s up to date and super clean!!! A bunch of AWESOME STAFF!!! And the equipment is super nice
Jason Walker
3 years ago
Great place. Clean. Friendly. Professional. Glad your back.
Rita Martin
3 years ago
I felt welcomed and not judged by a very capable staff. I was supported and encouraged as I was guided through the use of the great new equipment. Facility is extremely clean and COVID guidelines are followed. I look forward to my next visit!
Jordan Hudson
3 years ago
This gym is immaculate! Very professional environment. I absolutely love the top of the line equipment and staff.
Bobby Mcabee
3 years ago
Great staffing great people and the equipment are up-to-date and very nice to work out in great environment
N N
3 years ago
Very clean and friendly gym. Really enjoyed my first visit. Cant wait to go back