Planet Fitness in Gastonia, NC, is a modern, spacious gym known for its exceptional cleanliness and friendly staff. It offers a variety of up-to-date equipment and maintains a welcoming, judgment-free environment. Members appreciate the professional, courteous staff who ensure the facility is well-kept and provide a supportive atmosphere for both beginners and seasoned gym-goers. The gym includes amenities like hydro massage beds and tanning beds, adding extra value to your membership.
Despite its many benefits, some members have noted issues with customer service and billing errors. However, overall, Planet Fitness remains a highly-recommended choice for maintaining your fitness journey.
Pros:
- Friendly and helpful staff
- Exceptionally clean facility
- Well-maintained and updated equipment
- Variety of machines with minimal waiting time
- Affordable membership
- Judgment-free environment
- Convenient location
- Amenities like hydro massage beds and tanning beds
- Not overly crowded
- Professional and courteous customer service
Cons:
- Not open 24 hours
- Some reported billing issues
- Occasional poor customer service experiences
Location / Contact
- Address: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States
- Phone:+1 704-869-2001
- Website:planetfitness.com
Rating Stats
Reviews (111)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 111 reviews.
The address is: 1751 Neal Hawkins Rd, Gastonia, NC 28056, United States .
The contact number is +1 704-869-2001
This service is listed under Gym .
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Ronnetra Owens
1 year ago
Awesome atmosphere, and wonderful staff! Feels like a second home, and is family-friendly. If you are struggling with getting back into the gym, they will help you overcome your anxiety. I love Planet Fitness, it’s a great beginner-friendly GYM.
Tom Howard
1 year ago
Great location. Excellent equipment, great staff and “Planet Firness Clean!”
The Zealth Movement (Zeu Era, ZIE University)
1 year ago
Superb customer service, amazing overall experience with clean fresh environment & wide variety of fitness products
Victor Benitez
1 year ago
Love this place. I only wish they would be open 24hrs so I didn’t have to use a different planet fitness early in the AM
A Landazabal
1 year ago
I love this place. Wonderful!This is a very clean, nice equipment and nice people working there. Fantastic!
Veronica Pressley
1 year ago
It's a great place all the stuff are there to help. It's very clean. The staff doesn't mind helping you they are very nice. I feel excited to work out when I'm going to go there are so many things to do when you're done working out you're gonna go and massage a muscle. You can relax in the black card room.
Joseph Robbins
1 year ago
Nice people working there, nice equipment and upkeep
Yvette Rosado
1 year ago
Cleanliness , friendly ,helpful and availability of machine
Jennifer Whitworth
1 year ago
Friendly staff, clean facility, I'm loving the new gym.
Jose Troche
1 year ago
It's okay nobody talk or smile just working out the tv don't work they have the same channels on like 5 tvs so yeah it ok