Planet Fitness in Belmont, NC, offers a welcoming and clean environment for gym-goers at an affordable price. The facility provides a diverse range of workout equipment, including cardio and resistance machines, and standout amenities such as hydro massage and tanning beds. Many reviews commend the friendly and professional staff, who maintain the gym’s cleanliness and ensure a positive atmosphere.
However, some customers experience frustration with equipment availability and maintenance. Issues with the gym’s membership cancellation process and customer service during these situations are commonly reported. Despite this, Planet Fitness remains a popular choice for many who appreciate its judgment-free zone and varied amenities.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facility
- Affordable membership prices
- Hydro massage and tanning beds available
- Diverse range of workout equipment
- Welcoming and judgment-free environment
- Convenient operating hours
- Not overcrowded during off-peak times
- Great for cardio workouts
- Positive overall atmosphere
Cons:
- Difficult membership cancellation process
- Equipment management issues
- Inconsistent customer service
Location / Contact
- Address: 602 Park St, Belmont, NC 28012, United States
- Phone:+1 704-461-8490
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 602 Park St, Belmont, NC 28012, United States .
The contact number is +1 704-461-8490
This service is listed under Gym .
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Chris L
9 months ago
The best Planet Fitness in the area. Friendly staff and clean equipment. Always on the job to maintain and repair gym equipment. Great Job🙂 …
Angelo DiGiovanni
9 months ago
Mgrs are Terrible. Trainers are also Terrible. Very unpleasant to Deal with
Edison Yepes
9 months ago
Great location awesome price good staff.
Maurice Montgomery
9 months ago
It was nice and clean. Didn't like the Smith machine though
W Urban
9 months ago
Friendly and welcoming. Clean and well appointed equipment. Everything is always in working order and up to date.
Bradley Willcox
9 months ago
It’s a great Environment and the staff is very professional and nice. Also there is a great diversity of people that makes you feel right at home.
Nina Mcarn
9 months ago
They have all different styles of work outs to fit the way you choose to do so. I love that black card members also get to use the massage chair to decompress after a workout.
Dave Scaglione
9 months ago
Love cardio and only cardio? This is the place for you!Want to lift any reasonable semblance of weights? Good luck!I will say that the staff has been amazing, friendly and helpful so not a single complaint in that area!Almost all of the free weights are just somehow missing, and if you want to use a rope on a cable machine, do like I do and bring my own from home because there are only 2 in the entire building.Do you want the cable machine you’re working on to move around as others work on it as well and have it almost tip over because they didn’t tack it to the floor? Do you want to have to guess at which weight you’re lifting because the brand new machines are missing the weight labels?I’ve given this exact feedback every time they send me a review link and every time they don’t do anything about it.This is what you get for $23/month.
J
9 months ago
Nice place and nice employees. However when you tell them half of their treadmills are messing up (i.e., loud noises, faulty buttons, etc.) they say ok thanks and then nothing happens. Now more and more of the equipment is unusable.
rogue1214 ocean
10 months ago
Been going here for a couple yrs,3x a week... Very clean n respectful employees... Lost a good bit of weight too .. it's like a family to me... Love this place... Love this place so much 💙🌍💚 …