Gold's Gym Waxahachie offers an impressive array of fitness equipment and friendly staff dedicated to maintaining a clean and welcoming environment. The gym caters to various fitness enthusiasts with its diverse equipment and classes, including a cardio theater and pool facilities. Members appreciate the accommodating and helpful staff, ensuring that all equipment issues are resolved quickly. The gym also emphasizes cleanliness, which is a significant plus for many users.
However, there are frequent complaints regarding their billing practices, making membership cancellations challenging and often resulting in unauthorized charges. The management policies have also been criticized for their lack of responsiveness and transparency. Those sensitive to loud music may find the environment less ideal, especially during spinning classes.
Pros:
- Wide range of fitness equipment and classes
- Friendly and helpful staff
- Clean facilities
- Quick equipment repairs
- Cardio theater and pool
- Welcoming atmosphere
- Encouraging community
- Respect for cleanliness and mask policies
- Friendly environment for all fitness levels
Cons:
- Challenging membership cancellations
- Unauthorized charges reported
- Loud music during spinning classes
Location / Contact
- Address: 505 N Hwy 77, Waxahachie, TX 75165, United States
- Phone:+1 972-268-7828
- Website:goldsgym.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 110 reviews.
The address is: 505 N Hwy 77, Waxahachie, TX 75165, United States .
The contact number is +1 972-268-7828
This service is listed under Gym .
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Psodia85
11 months ago
Clean facilities, not crowded one of the hottest Saunas (trust me that’s a good thing)
Cesar Cerda
11 months ago
Front desk lady was a bit frustratedProbably because it was Sunday butThere was a problem with my membership card she couldn't explain it she said the my membership was cancelled because it was sold to Planet fitness that made zero sence to me.I emailed Golds Gym the next day on Monday no response and believe it or I also called and no one pick.up the phone and it just unbelievable maybe their whole system was down.I'm updating my review i have originaally had given them.1 star, after talking to DarionHe has help me understand the issue and was very professional and I be updating my membership with themThank for your Help Darion.
Austin W
1 year ago
I used to like this gym but moving the squat rack was a huge risk to safety
Christina Lopez
1 year ago
Love working out here. Stefanie was an awesome trainer. Really enjoy going
Rihana Harbison
1 year ago
Really not a bad gym but wish they would utilize the space better as well as organize the machines around the gym that make more sense… hate that you have to go from one side to the other when you’re working out your legs for instance. Also, I’ve been here for almost a year and the amount of cardio machines is a little much (specifically elliptical machines…many are not used) and wish they would clear some of those out and have a designated open area for mats/stretching instead of the small spaces in the back corners by the locker rooms (I know they have the room in the front but usually during the week they hold classes in there). Also, I feel like the last month they’ve kept the AC temp higher bc it’s been super toasty in there and unfortunately when you walk in you can smell the BO. Pls turn the AC down
Katie Chau
1 year ago
Front staff is always so friendly and welcoming. Gym is a decent size. They closed the pool during the pandemic and doesn’t have plans to open it back up. Bad decision. I don’t know why the spinning class always have to blast their music so loud. I usually ignore it but tonight the music is so loud, it’s making my heart beat. I can imagine all the people working out in there are going death. They leave the door open too, maybe because it’s too hot in there or they want the whole gym to know they’re spinning in there? Might as well scream into a speakerphone, “hey, gym, we like our music loud in here!”
Grant
1 year ago
I have been a member of this gym for years now and I am now counting the days until my membership is over. They have gone from having a kids area to none and now they have elected to not allow anyone 14 years and younger in the building. So as a a single father I am not allowed to have my child with me even if he doesn't touch a thing. So to workout I'm supposed to leave my child unattended at home or in the vehicle? Great policies...Staff at this place have always been amazing but with Management it's no wonder why it's a constant string of people leaving.
Trey Eardley
1 year ago
I was visiting from San Antonio for work. As I was there working out the staff lady, Allie I think it was, was proactive and cleaning the gym and putting weights back for the obnoxiously lazy people who don't put things back after they use them. Along side greeting members with a smile instead of being on her phone like majority of gyms now adays especially here in SA. Very good experience here and appreciate the cleanliness.
Conor Mallory
1 year ago
One of the best gyms I’ve been to. All of the staff are friendly and helpful. They are also very quick to fix any of the equipment if there is issues. Would recommend to anyone in the area!
Kevin Franklin
1 year ago
Standard gym. Could use major updating, but it works for what I need.