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Located at 1221 Church St, Colleyville, TX, Life Time offers top-notch fitness amenities in a pristinely maintained facility. With a diverse range of exercise equipment, classes, and friendly, professional staff, this gym is designed to meet the needs of diverse fitness enthusiasts. Whether you're looking for yoga, personalized training, or a refreshing swim, Life Time ensures a quality experience.

Despite its positive attributes, Life Time has received mixed feedback from members about its administrative practices and customer service. Issues such as unauthorized charges and poor management response to complaints have been reported. This high-end gym, while offering premium facilities, faces criticism about its handling of memberships and billing inconsistencies.

Pros:

  • Clean and well-maintained facilities
  • Diverse range of exercise equipment and classes
  • Friendly and professional staff
  • Excellent amenities including pools, spa, and café
  • Extensive operating hours
  • Quality childcare services
  • Highly qualified trainers
  • Spacious environment even during peak hours
  • Good customer service and welcoming atmosphere
  • Effective cleaning and safety protocols

Cons:

  • Issues with unauthorized charges and refunds
  • Inconsistent customer service
  • High membership and additional service fees

Location / Contact

Rating Stats

4.0

out of 5.0

33 reviews
5.0
7 reviews
4.0
10 reviews
3.0
8 reviews
2.0
52 reviews
1.0

Reviews (110)

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Great facilities, and when we had to cancel during Covid, they made it so easy. Very unlike other gyms

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The entire team at Life Time Colleyville have been very welcoming, professional, and informative. The gym members are clean and respectful.

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You couldn't make up a dumber corporation. Lifetime Fitness already has tennis courts and racquet ball courts. At one point lifetime had two basketball courts, but at some point during Covid the Owner's IQ dipped quite a bit and instead of adding extra lines to either of the tennis courts or the racquet ball courts, the genius removed a full basketball court. Prior to Covid, everyday throughout the weekdays the basketball courts would both be packed. Now in 2022 there's a daycare on one basketball court and Pickle ball on the other. That leaves 0 basketball courts during the weekdays. If you want to play basketball at all you might as well wait until night time or go play outdoor basketball in 100 degree weather with 20 mph wind. Avoid this place!

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Lifetime is one of the better gyms I've been to but some of these guys need their gym memberships revoked. Just the way they leave their towels and trash all over the place and on the floor. Probably bc they're used to having mommy always cleaning and picking up after them

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This place has been amazing! It's been almost 2 years since I stepped into a gym and I wish I would have found this place sooner. I wanted to find activites for my children. So many choices for my little ones!KarateRock climbingSwimmingParents night outTumbling classChildren's yogaFor me, I've tried the yoga and kick boxing class and love it! There's also a cafe inside the gym. It sells the normal deli variety but prepared in a healthy way. Its now a ritual for me and my kids to end our visit with pizza or chicken nuggets for them and me with a smoothie. The kids entrees do include 1 drink, fruit, bag of chips, and 1 protein. So much better than fast food!The staff is super nice and always eager to help! Matt Shane has been super informative and pleasure to work with my registration process. The new GM-sorry bad with names, transferred from the Dallas location, and is super nice and is truly genuinely concerned of how my experience has been. The girls at the front desk always greet you with a smile.Hands down I give his place a thumbs up! Only thing I would suggest is getting a member scanner for the kids center. The workers there have to enter your member number in manually everyone you check your child in and out. This takes time and some days we have to wait a little due to the volume of kids being dropped off. Please Lifetime! Help the staff. Invest in the scanner.)4/2022 UPDATE: I cancelled my membership beginning of Covid. I'm just returning back after 2 years and it has been a pleasure working with the staff on transitioning back. Callie has been a ROCKSTAR on setting me up and informing of all the new classes and changes within the gym. If it wasn't for the impressive staff along with the awesome trainers I would not have returned. Thanks Life Time!

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I enjoy so much this gym, getting in the sauna, hot tub, pool.

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Dan is the man!! Car battery died and not only was he kind enough to lend me his jumper cables he helped me push the vehicle so it could be jumped and was friendly the entire time. Nice to know that we’ll be taken care of outside the gym as well!

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Amazing! Love the staff, and everything about the gym! Even though it's so much more than a gym. They take care of you and make sure you get your money's worth

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I was a member for a year. I am a transfemale. I called the location and let them know that I will be gradually transitioning to allow people to adjust. They did change my name and said they are happy for me. Made me feel welcome. The manger Jeff Persichitte many months later out of the blue wants me to prove I’m female. Maybe it’s because my augmentation isn’t until June. I can’t explain how bad this made me feel. It was my favorite gym. I didn’t bother anyone. I jus came and worked out. It was nice where I sent him proper etiquette for fitness center managers on how to treat transgenders. 1. Is do not question them gender as it can hurt their feelings. 2. Ask them if they are comfortable and feel safe. I’m doubt he read it because I emailed him back and said maybe I just need to find a place that is more accepting. Exactly reply I can cancel your membership for you. To add insult to injury he charged me an extra month. Stopped responding to my questions about how to make this better. Lifetime is not LGBTQ Friendly at least until this general manager is gone. So if you are one of us you may want to look for another fitness center.

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Took out a 1 day pass to consider a subscription Saturday afternoon and the lady at the desk said it was valid for 24hrs so we could return the following day in the morning. When we came back the next day 2 of friends got there first and were informed that it was not 24 hrs but since we were misinformed they could enter. Once I arrived with my other friend and we told them the same thing we were advised that we could not come in even though the rest of our group got in with the same passes taken out at the same exact time and date.It is ridiculous to have people who are considering a membership be treated this way and it is especially curious why 2 of us were treated differently than the others.The take away now is that their staff misinformed us on what we were purchasing then didn’t care when we advised them that we given that bad information.Avoid this place. Definitely not worth it..

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 1221 Church St, Colleyville, TX 76034, United States .

The contact number is +1 817-581-4000

This service is listed under Gym .

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