Gold's Gym Randleman

Pissed. Bi weekly charge is 15.99 but late fee is 20? Terrible customer service as well.

Best gym since the rush but please make it 24 hours again this sucks or at least til 12 PLEASE

Terrible customer service! I wish to report the employee who works at the desk. She had a HORRIBLE attitude and makes me not want to attend anymore. Please do something about her this is very unacceptable

I feel that I pay to much for my membership, for the the facility not to be open 24/7 due to my work hours I'm unable to use the gym to my abilities compared to the amount I'm paying.

The new hours cut out half of my gym time. I am paying the same amount for only half the time I can go to the gym. This is unacceptable and unfair for the price we pay. If the time open changes then our price should change.

Been going to this gym since the gym open up at 4 in the morning all the sudden they want to open up later and don't care about people who been coming at that time listen and the gym is worked around people's time that we don't come to gym around the gyms time. When I signed up this was looking at 24-hour facility

The gym is clean, equipment is accessible nice, staff is very pleasant and Love the pool and sauna but I can't see pass the high price and you can't bring a guest each visit also when you go over info to join they have a staff member try to talk you into further high fees by doing boot camp it's so overwhelming this is why I only gave 2 stars.

Machines always brokeSTAFF talk to much at front check inWeights always all ova the placePeople sit on the machines texting or talking holding up your workoutThey need another full cable multi machine cause ever body wants to do pull downs or chest flys at the same time.The change of time is just a " give me my refund and im blasting you " type of thing .Like WHYYYYYYYYYYY did yall do that stupid S%$T

I've been working out at this gym for many years (started when it was RUSH 24/7) but now that this location is changing their hours (NO LONGER 24/7) and the conflicts to my work schedule I will have to cancel my membership and find another 24/7 fitness gym or one that at least opens at 4am daily! Wondering if all the golds gyms in greensboro are changing hours or just the one on the predominantly urban side of town...Randleman Rd opens at 5am (M-F). Brassfield opens at 4am (M-F). Wendover opens at 4am (M-F). Manangement please explain the discrepancy in uniformity in all your Greensboro locations!!

I would leave a negative star if it was a option . On November 16th I went to cancel my 5 year family membership due to they wouldnt let my wife cancel due to she wasnt or my daughter the primary member holder ,they made me aware they would still bill me for December its now January 11th and they billed me half the bill .I called 830 a.m. and they lady act as if im bothering her being concerned why they still billing me half the membership after putting me on hold she states they was now billig me for the remainder family members on my membership and when i question hows that posibly she states they all will need 2 come in and cancel individually, i then stated i sent my wife to cancel it in the beginning they wouldn't let her cancel it so I came in and cancel it and then yall bills me 31.00 for their membership isnt right she gets fustrated puts me on hold again then comes back to say i need to speak with Amanda and shes busy with another member and would take my number and call me back in 1 hour when shes finish with that memeber ,seems like canceling membership isnt the only thing they dont know how to do , its almost 1130 and still no call back . They really lost me as a customer .They are very unprofessional to be auto drafting membership dues if they cant cancel it when you sign documents to cancel it .