Planet Fitness

The staff is great here !!! The only problem I have are the patrons who are chained to their cell phones. I'm trying to get my workout in and someone comes along, sits down at a machine, and starts playing with their phone. Did you come to exercise or play with your phone all day ???!!! Oh well, I guess that's to be expected for $10 a month. Oh. And the music is certainly not "ear-shattering". At least not when I'm there.

I love the no judgement zone concept. There is ample equipment and trainers to assist you to get started. The massage beds, and chairs are awesome after your workouts. It is a very friendly environment. I am just starting and looking forward to obtaining great results.

Gym is great and clean. The problem is with Planet Fitness opening your membership for $1 and a week later taking out $21.99 after you specifically asked if that would happen and being told no that the first monthly membership payment will not be till the following month. Theft is theft no matter how you look at it, when you have an employee look in your eyes and lie that is so sad.

Unreliable and disinterested staff. One of the reasons I joined this gym was to get access to the personal trainer benefits and over the course of a month I’ve scheduled 6 appointments with the trainer and every time I arrive on time and they tell me the appointment has been canceled or the trainer isn’t in today. I haven’t received advanced notice of the cancellation any time. They tell me “he’ll definitely be here next time” and he never is. I scheduled an appointment at 6 p.m. on a Monday for the very next day and was assured I’d have my appointment but when I arrived he again wasn’t here. Worse yet the staff is dismissive of my frustrations.

I have been attending this gym for over a year now, I have been a Planet fitnes member for 5. I like how close it is to work, yet the 30 minute without room isn't utalized properly. Every time I attempt to do a quick workout they're are always people that do not understand red light green light. I've told the front desk they make excuses and nothing is ever done. Also I've signed up for classes and time and time again the class is cancelled without prior knowledge. So when I show up they tell me that they are looking for a new trainer, there needs to be a way to set this up online before I book the class. I've brought friends with me that all sign up to later be dissatisfied that they cannot workout and eventually give up and cancel because they're not getting what was promised with the black card membership. This location specifically does not feel safe to me, I've also complained about people marking equipment with personal items when they walk away to socialize. If your not in the machine then you shouldn't be able to mark it with a water bottle etc., Then come up to me asking me to move. It feels like jail. I will not be returning to this location.

I absolutely love this place. All their equipment is nice and I feel they have a good variety of things. Lots of treadmills and other cardio machines. The biggest thing I've noticed about this planet fitness is that they are ALWAYS cleaning. They absolutely scrub the place. I see the same cleaning lady every night (idk how many times they actually clean everyday cause I only go at one time) and they are cleaning the entire time I'm there. They even lift the treadmills and vacuum underneath them. I've been a member for almost two years and I don't plan on leaving any time soon.

I just recently joined and so far love most things about the gym- especially in comparison to working out at home all the time! It's very clean, affordable, the front desk staff are super nice, and I love the equipment they have. However, there is not a whole lot of empty space for working out with free weights or doing any floor work. Feels like I'm on top of people trying to stretch. I signed up for the 30 minute training session to create a "personalized plan" for myself and I felt kind of gypped...despite the whole questionare and brief conversation I had with my trainer before going into the workout, he still gave me very basic, self explanatory workouts with very little enthusiasm. I totally could've done that myself, I'm not new to working out. He was still nice! Just didn't seem interested in actually creating a workout for ME and not just a default for any person that walks in. Otherwise, I'm enjoying it!

Great value, good atmosphere for working out, friendly staff. Locker rooms are always clean, showers are available. Many different options for a workout program so there's something for everyone. I only wish they would enforce the "no cell phone" rule a little more. Very distracting to have to hear someones phone conversation while you are in the middle of the gym.

This gym do not have the machines hooked up/ linked to LF Connect but the VA Beach gym does. I guess Hampton members do not get the same treatment.

Massage beds and massage chairs and tanning always a friendly staff here. Very clean and quite. Always accommodating and professional. Great location. Really awesome staff.