Planet Fitness located in the Riverpointe Shopping Center, Hampton, VA, is known for its 24-hour availability and affordable plans. The gym promotes a “No Judgement Zone” atmosphere, catering to both seasoned gym-goers and beginners. Friendly staff and clean facilities are frequently mentioned, although the gym's small size and equipment maintenance issues are noted by some members.
The facility provides a relaxed environment with amenities like massage chairs, but some customers experienced problems with broken equipment and questionable hygiene. If you're looking for a budget-friendly gym with a positive vibe, Planet Fitness might be right for you despite its challenges.
Pros:
- Friendly and helpful staff
- Clean showers and locker rooms
- Positive and supportive environment
- 24-hour access
- Affordable membership plans
- No Judgement Zone atmosphere
- Clean facilities
- Wide range of equipment
- Additional amenities like massage chairs
- Consistently positive user experiences
Cons:
- Small and crowded facilities
- Frequent equipment maintenance issues
- Lack of heavy dumbbells and variety in free weights
Location / Contact
- Address: 1060 W Mercury Blvd, Hampton, VA 23666, United States
- Phone:+1 757-330-5367
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 111 reviews.
The address is: 1060 W Mercury Blvd, Hampton, VA 23666, United States .
The contact number is +1 757-330-5367
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Linwood Coleman
1 year ago
I literally could not enjoy my workout. The gym has to be at least 80 degrees. It doesn’t make it any better the gym is one of the smallest Planet fitnesses in the area. The heat causes condensation on the doors and causes bodily odors to be smelled upon entrance. I hope they eventually renovate this location.
Deanna Edwards
1 year ago
I started a membership in June 2022, since I have joined this one machine has been “temporarily out of service” this is unacceptable coming from a franchise gym. Additionally there are a few safety concerns. 1) The flooring has bubbles making it easy to trip, luckily I’ve never hit the floor but why has this issue not been addressed and I’ve been a member there for almost a year. Who knows how long this floor has been uneven.2) The smell and air circulation. During the winter months it is extremely hot in that gym and when you walk in it smells like diseases are festering. COVID-19 is real and it’s still flu season. I complained about the smell and how hot it was to the front desk and they laughed and said but it’s so cold outside. This is unacceptable as well.
James Mayhew
1 year ago
Always clean and plenty of equipment. I just wish it were still 24/7.
Patricia Tillery
1 year ago
Any place you choose is always good when your looking to make a change in your health. If your on a budget planet fitness is the way to go.
Levi Mabaet
1 year ago
The attitudes that I have to deal with from the front desk staff are ridiculous. I don’t know if the employees are underpaid or miserable. But its f’ing terrible to spend money on a membership, come into a gym and the main negative energy is the front desk staff.I don’t even know what to do except for ignore it. I’ve spoken to the general manager about a concern. But its really just unacceptable and has ruined my experience.
Cardia Plays
1 year ago
Hampton location is pretty awesome. Usually a full staff so I always have help if I need it, very clean, and lots of unique lifting equipment. The variety is much better than some other locations I've visited, so I really love going to this location. I just wish they had a better stretching area.
Andrew McKenna
1 year ago
I've been going to this Planet Fitness on and off for about 10 years. It's always been relatively clean, and these days, has newer equipment that's a clear upgrade over the old weight machines. The staff still seem friendly, and it's in a relatively accessible location right off Mercury Blvd in Hampton. Beyond that, it has the sames pros and cons of any PF, depending on what you're looking for in a gym.
Sheri Jennings
1 year ago
Everyone in this place is friendly I never had a problem with the customer service in this place they make me feel very welcome it is very clean in there I am so satisfied with the cleanest and the respect that they give people 💃💃💃 …
Alicia Coleman
1 year ago
I just want to say that LISSA was very helpful, and she was very kind I just wanted to give her what she deserved by letting everyone know she treated me like a great customer.
Debbie Auman
1 year ago
Smaller than most that I have been to. Not much floor space for stretching or pushups. Black card area is small and the massage chairs always have problems.