Orangetheory Fitness in Castro Valley offers a comprehensive and motivating workout experience. The gym boasts knowledgeable coaches who push members to exceed their limits. It features a clean and organized environment with friendly staff. The workouts are designed to be challenging yet doable for everyone, bolstered by great music to keep you energized. Members appreciate the community feel and the ability to see progress in real-time through the Orangetheory app.
However, some customers have reported issues with customer service, particularly regarding the risk-free guarantee and occasional unprofessionalism at the front desk. Despite these concerns, many find the experience at Orangetheory to be positive and transformative.
Pros:
- Knowledgeable and motivating coaches.
- Clean and organized environment.
- Friendly and supportive staff.
- Challenging yet doable workouts for all fitness levels.
- Great music to keep you energized.
- Community feel with a sense of belonging.
- Real-time progress tracking through the app.
- Effective full-body workouts in a convenient timeframe.
- Encouraging atmosphere.
- Option to work out at different studios if traveling.
Cons:
- Issues with customer service regarding promotions.
- Reported unprofessional behavior from some front desk staff.
- Confusion around the risk-free guarantee terms.
Location / Contact
- Address: 3642 Village Dr, Castro Valley, CA 94546, United States
- Phone:+1 510-244-1070
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 3642 Village Dr, Castro Valley, CA 94546, United States .
The contact number is +1 510-244-1070
This service is listed under Gym .
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B-ri C.
2 years ago
Love the facility, people, staff and the concept. It motivates me to do my workout especially after being cooped up during the pandemic and gaining weight.
Laura Douglas
2 years ago
Castro Valley is the studio where I did my first Orange Theory workout and had a great experience. The women at the front desk were helpful, friendly, and encouraging and the workout was AWESOME. I did two free classes per the special last month and then immediately signed up for a package. I am not a jogger/runner normally, but as of class 3, even I'm jogging on the treadmill! I have already factored this into my lifestyle for the foreseeable future. I feel great all day when I work out at Orange Theory in the AM and feel like I'm on my way to a much healthier me :)
Lori Fernando
2 years ago
Veronica D
2 years ago
Angela Cunningham
2 years ago
Jessica Menezes
2 years ago
Tina Sachs
2 years ago
Rhonda Newman
2 years ago
Imelda Guerrero
2 years ago
Michael Huang
2 years ago
Wake up and go get your routine!