Orangetheory Fitness in Castro Valley offers a comprehensive and motivating workout experience. The gym boasts knowledgeable coaches who push members to exceed their limits. It features a clean and organized environment with friendly staff. The workouts are designed to be challenging yet doable for everyone, bolstered by great music to keep you energized. Members appreciate the community feel and the ability to see progress in real-time through the Orangetheory app.
However, some customers have reported issues with customer service, particularly regarding the risk-free guarantee and occasional unprofessionalism at the front desk. Despite these concerns, many find the experience at Orangetheory to be positive and transformative.
Pros:
- Knowledgeable and motivating coaches.
- Clean and organized environment.
- Friendly and supportive staff.
- Challenging yet doable workouts for all fitness levels.
- Great music to keep you energized.
- Community feel with a sense of belonging.
- Real-time progress tracking through the app.
- Effective full-body workouts in a convenient timeframe.
- Encouraging atmosphere.
- Option to work out at different studios if traveling.
Cons:
- Issues with customer service regarding promotions.
- Reported unprofessional behavior from some front desk staff.
- Confusion around the risk-free guarantee terms.
Location / Contact
- Address: 3642 Village Dr, Castro Valley, CA 94546, United States
- Phone:+1 510-244-1070
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 3642 Village Dr, Castro Valley, CA 94546, United States .
The contact number is +1 510-244-1070
This service is listed under Gym .
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Genessa Panoringan
4 years ago
Leticia Licea
4 years ago
Mai Brown
4 years ago
Clean, organize and great music. Really enjoyed my experience and I’ll be back soon
Mark Cameron
4 years ago
, one class and you're addicted friendly people excellent coaches really great atmosphere
Thania Anglin
4 years ago
I love this place, everyone is very nice. I love to just show up and not have to think about a what I exercise I want to do that day, I'm in and 1 hour later I'm done..
Randy Fish
4 years ago
Good full body workout. Makes the dreaded cardio almost fun and challenges each person to push beyond their perceived limits.
Martín canizales
4 years ago
I want to share my Orangetheory experience. It is a one hour effective training. Each time that I am at the gym, I have a well trained coach guiding my workout. The workouts are difficult, different, and challenging. Sometimes I did not like some exercises, but it is worth to try it. I am working at my own pace. Nobody is distracting me or engaging me in a unwanted conversation. There is not time! But my partners are sharing the same interests, energy, and enthusiasm. I really like this training because I can visualize an effective progress in my physical status.
Nedda M
5 years ago
Jon Gibson
5 years ago
Nice Gym, helpful staff, clean.
Amy Winfrey
5 years ago
The newest Orangetheory Studio in the East Bay doesn’t disappoint! Studio is new and clean with an attentive staff.The coaches are great (be sure to check out Head Coach Jaimie, Coach Paul, or Coach Darcy).Great play lists will keep you motivated!Every class will be a new challenge but let me be clear: Whatever your fitness level or whatever your fitness goals are, Orangetheory will help you become the best version of yourself! You will experience a supportive environment, a fun atmosphere, & new challenges, while making new friends.Generally, classes are 2 hour and the give you Cardio, Power, and Strength (Treadmill, Water rower, & and weight floor) so you get a full body workout in a convenient time frame.Two to Three Times a week is all that is required but trust me, chances are you will become addicted to OTF and go more often than that.OTF works into my travel schedule and O get to visit other studios but East Bay is home!