Orangetheory Fitness in Castro Valley offers a comprehensive and motivating workout experience. The gym boasts knowledgeable coaches who push members to exceed their limits. It features a clean and organized environment with friendly staff. The workouts are designed to be challenging yet doable for everyone, bolstered by great music to keep you energized. Members appreciate the community feel and the ability to see progress in real-time through the Orangetheory app.
However, some customers have reported issues with customer service, particularly regarding the risk-free guarantee and occasional unprofessionalism at the front desk. Despite these concerns, many find the experience at Orangetheory to be positive and transformative.
Pros:
- Knowledgeable and motivating coaches.
- Clean and organized environment.
- Friendly and supportive staff.
- Challenging yet doable workouts for all fitness levels.
- Great music to keep you energized.
- Community feel with a sense of belonging.
- Real-time progress tracking through the app.
- Effective full-body workouts in a convenient timeframe.
- Encouraging atmosphere.
- Option to work out at different studios if traveling.
Cons:
- Issues with customer service regarding promotions.
- Reported unprofessional behavior from some front desk staff.
- Confusion around the risk-free guarantee terms.
Location / Contact
- Address: 3642 Village Dr, Castro Valley, CA 94546, United States
- Phone:+1 510-244-1070
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 3642 Village Dr, Castro Valley, CA 94546, United States .
The contact number is +1 510-244-1070
This service is listed under Gym .
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Ariel Llorente
2 years ago
such a great sense of community; reminded me of the bar, Cheers, but a gym instead. also love the competitive aspect and seeing your progress live!
Manu Gill
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The best place to start and end your workout. Super friendly and very respectful staff. Workouts are super organized and coaches push you to bring the best performance out of you. My favorite place forever.
T. Garcia
2 years ago
All of the coaches are fantastic! They care like family. Although they are coaching an entire class they all have an eagle eye to coach you individually. Stockton is an exceptional endurance coach, he gets in your head to drive results talking you through the class the entire time.