Orangetheory Fitness in Castro Valley offers a comprehensive and motivating workout experience. The gym boasts knowledgeable coaches who push members to exceed their limits. It features a clean and organized environment with friendly staff. The workouts are designed to be challenging yet doable for everyone, bolstered by great music to keep you energized. Members appreciate the community feel and the ability to see progress in real-time through the Orangetheory app.
However, some customers have reported issues with customer service, particularly regarding the risk-free guarantee and occasional unprofessionalism at the front desk. Despite these concerns, many find the experience at Orangetheory to be positive and transformative.
Pros:
- Knowledgeable and motivating coaches.
- Clean and organized environment.
- Friendly and supportive staff.
- Challenging yet doable workouts for all fitness levels.
- Great music to keep you energized.
- Community feel with a sense of belonging.
- Real-time progress tracking through the app.
- Effective full-body workouts in a convenient timeframe.
- Encouraging atmosphere.
- Option to work out at different studios if traveling.
Cons:
- Issues with customer service regarding promotions.
- Reported unprofessional behavior from some front desk staff.
- Confusion around the risk-free guarantee terms.
Location / Contact
- Address: 3642 Village Dr, Castro Valley, CA 94546, United States
- Phone:+1 510-244-1070
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 60 reviews.
The address is: 3642 Village Dr, Castro Valley, CA 94546, United States .
The contact number is +1 510-244-1070
This service is listed under Gym .
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Lisa Lam
3 years ago
I love that the Coaches know everyone by sight. It shows that they are invested in each and every person that walks through their doors. They create workout routines that challenges you to push a little further. They are understanding of injuries or personal limitations and they make you feel like they are journeying these workouts with you.
Juli Amerine
3 years ago
I loved the energy and excitement about the workout. The music was great! The amount of time and number of exercises was perfect. The coach was encouraging, funny, and motivating! The time flew by and yet the next day my body reminded me that I had worked hard the day before. Thank you for a fun workout!
Julia Bennett
4 years ago
Heidi Heckman
4 years ago
Debra Farinha
4 years ago
Maria Miguel
4 years ago
Anjelica Gasca
4 years ago
svetlana gerasimov
4 years ago
Li'i Spencer
4 years ago
Harry Hugel
4 years ago