24 Hour Fitness in Indio, CA, is a large gym that offers a variety of workout equipment, classes, and amenities. The facility includes a sauna, steam room, and swimming pool, which many members find beneficial for varied workout routines. Despite its name, the gym does not operate 24 hours a day, which has led to significant customer dissatisfaction. The gym is noted for its cleanliness, friendly staff, and well-maintained equipment, making it a popular choice among its members.
However, issues with broken equipment, fluctuating operational hours, and a sometimes cumbersome check-in process have detracted from the experience. Additionally, the gym can get crowded during peak hours, and the air conditioning system has been unreliable, particularly in the humid or rainy seasons. Customer service at times has been reported as unhelpful, especially concerning operational hour adjustments and maintenance needs.
Pros:
- Wide variety of equipment available.
- Good amenities: sauna, steam room, and swimming pool.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Lots of space and numerous weight benches.
- Available parking with ample space.
- Group classes with skilled instructors.
- Consistent cleaning efforts by staff.
- Positive engagement from personal trainers.
- Convenient location near freeway.
Cons:
- Not operating 24/7 as suggested by its name.
- Some equipment is broken and in need of repair.
- Overcrowding during peak hours.
Location / Contact
- Address: 42900 Jackson St, Indio, CA 92203, United States
- Phone:+1 760-262-8771
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 42900 Jackson St, Indio, CA 92203, United States .
The contact number is +1 760-262-8771
This service is listed under Gym .
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Barbara Lorraine-Johnston
5 years ago
Apparently, the staff believe it’s okay for certain men to physically threaten, intimidate and tout women because they don’t care to do anything about it but, blame the victim. Doesn’t look like I’m going back wo someone with me as I’m scared to be there by myself. Really poor customer service.
Megan Patten
5 years ago
Love going it here. My husband got a good trainor and he is very helpful and knowledgeable. He even research ways how to help my husband to be more healthy with all his sickness that he have. Micah is the best trainor my husband ever had
Desiree Arias
5 years ago
Went there to check out prices and packages. Very nice clean professional environment. It is always busy there. Nice pool and hot tub. They have a lot of machines. The people there are super nice and informative.
DAVID CORTEZ GONZALEZ
5 years ago
Manager Nicolas Evans is the biggest scam artist in the 24 hour fitness.He does not give out the 3 day passOnly wanted money! customer service stinks! Avoid this place unless you want to be scammed.If 24 hour fitness had more manager like Nicolas Evans .24 hour fitness will go broke and bankrupt
Tyler Powell
6 years ago
Favorite gym will, anywhere
James Soliz
6 years ago
Staff are friendly, and not pushy
Rogelio Caballero
6 years ago
They have excellent instructors
claud flanagan
6 years ago
Small gym but got what you need..
Joanna Garcia
6 years ago
Love it, best gym, equipment and staff.
Lenin Silva
6 years ago
Has everything you need. Pool, sauna, and steam room. Friendly staff.