24 Hour Fitness in Indio, CA, is a large gym that offers a variety of workout equipment, classes, and amenities. The facility includes a sauna, steam room, and swimming pool, which many members find beneficial for varied workout routines. Despite its name, the gym does not operate 24 hours a day, which has led to significant customer dissatisfaction. The gym is noted for its cleanliness, friendly staff, and well-maintained equipment, making it a popular choice among its members.
However, issues with broken equipment, fluctuating operational hours, and a sometimes cumbersome check-in process have detracted from the experience. Additionally, the gym can get crowded during peak hours, and the air conditioning system has been unreliable, particularly in the humid or rainy seasons. Customer service at times has been reported as unhelpful, especially concerning operational hour adjustments and maintenance needs.
Pros:
- Wide variety of equipment available.
- Good amenities: sauna, steam room, and swimming pool.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Lots of space and numerous weight benches.
- Available parking with ample space.
- Group classes with skilled instructors.
- Consistent cleaning efforts by staff.
- Positive engagement from personal trainers.
- Convenient location near freeway.
Cons:
- Not operating 24/7 as suggested by its name.
- Some equipment is broken and in need of repair.
- Overcrowding during peak hours.
Location / Contact
- Address: 42900 Jackson St, Indio, CA 92203, United States
- Phone:+1 760-262-8771
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 120 reviews.
The address is: 42900 Jackson St, Indio, CA 92203, United States .
The contact number is +1 760-262-8771
This service is listed under Gym .
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Edgar Torres
5 years ago
Great fitness center, kids club is a plus
Anna Aguirre
5 years ago
Pool, steam room and sauna great place to relax
Richard Sandez
5 years ago
Best time to work out! 6-10 am
William Smith
5 years ago
Great national chain. Too bad they don't provide towels and its in the middle of nowhere
Mark C
5 years ago
Remarkably clean and well-kept considering it is the only 24 in the whole area and very busy.
Jacob Oehring
5 years ago
Best gym in the area. A lot of variety of equipment to choose from.
Brian Rivera
5 years ago
Great staff! Sometimes way to busy but over all my wife and I love it here
Melissa Du Par
5 years ago
It's a very nice gym with lots of equipment, classes and a lap pool.
Jay Cruz
5 years ago
The kids club was terrible. They screamed at my child to "shut up" while I was working out. The man was an employee and shouldn't be screaming at my child like that.
David Sherman
5 years ago
Locker rooms are always dirty. I hate going at night because there is no cleaning crew. Frint desk help are tired of hearing about how dirty it is.SOMEONE IN CHARGE, CLEAN UP THAT GYM PLEASE........