Planet Fitness at Iowa City Marketplace offers a welcoming gym environment with a variety of equipment and amenities. The staff is known for its friendly and supportive demeanor, with many visitors praising specific individuals like Kristine for her exceptional customer service. Members appreciate the gym's cleanliness, well-maintained machines, and a positive, judgment-free atmosphere. It’s a great option for those seeking a budget-friendly membership.
However, some recurring issues may affect your experience. Several users mentioned problems with maintenance, such as broken machines and issues with hot showers. Additionally, membership cancellation can be cumbersome, requiring physical presence or postal submissions.
Pros:
- Friendly and supportive staff.
- Clean and well-maintained facility.
- Wide variety of equipment.
- Judgment-free atmosphere.
- Affordable membership rates.
- 24/7 availability on certain days.
- Great for all ages and fitness levels.
- Convenient location.
- Lots of extra amenities like hydro massage beds.
- Consistent member engagement by management.
Cons:
- Maintenance issues with equipment and facilities.
- Difficult membership cancellation process.
- Inconsistent hot water availability.
Location / Contact
- Address: 1660 Sycamore St, Iowa City, IA 52240, United States
- Phone:+1 319-354-1860
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 1660 Sycamore St, Iowa City, IA 52240, United States .
The contact number is +1 319-354-1860
This service is listed under Gym .
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Nolan Osland
2 years ago
I have been taking ice cold showers here for 4 weeks or 5? Honestly, it's too many that I've lost count..Was told by a staff member that the manager doesn't care to get this fixed ASAP. Then why put up the sign??I dont think the owner realizes the lack of upkeep this facility has. Was told by another team member that in order to get machines fixed they were trained to overwhelm the technicians with maintenance request in order to get them to this location. Because of this, machines take at a minimum of a month to be fixed.You definitely are getting what you pay for here, not worth more than $10/month.
Frank S.
2 years ago
Good selection of equipment, not too crowded and equipment is in good condition. Facilities are clean, and staff is respectful and kind. Subtracting 1 star due to them closing early on the weekends.
Joshua BLACKBURN
2 years ago
I travel across the country for a living, and I stop in Planet Fitness in every city I visit. This was a very good gym to stop in. Not wait on any equipment and the staff were great. My only complaint is that they didn't have the city name on the wall like most of the other locations. That's silly, but I take a pic at each location with a goal to visit 500 this year, and this location unfortunately won't join the collection of pictures that I have.
Brandon Hach
2 years ago
There are a tremendous amount of people then none at other times few. Some of the people there where messing with workouts and staff did nothing. It a bright place it good at time but a bit over welling at other. Not very preoccupied with actually working out! Great equipment but be warned. ,Good price to be far.
Mike Thompson
2 years ago
Friendly staff. Clean place. For a chain gym, they do a good job of making you feel welcome and creating an inclusive environment.
Aser Ahmad
2 years ago
Wide space with a nice variety of machines and training facilities. Clean and well ventilated. Sometimes it gets crowded, but still good.- Update: I went today from 11pm to 12am and it was empty. Very convenient for late night workout.- Update: try not to go at 5pm. It's crowded.
Alex Frazier
2 years ago
Just joined.. been here twice and already can tell this place is meh at best. Water fountains broke, benches tearing and falling apart, can not find a paper towel to clean after myself anywhere… worth the 10 dollars and no more.
The Dog Father
2 years ago
-1 star for not being open late or simply 24 hours. Other than that, I have no complaints and this location is everything you'd expect from a PF location.Edit: +0.5 stars for adding 3 days per week that they are open 24 hours.
Sole Ber
2 years ago
Okay place except first, couple of things, every cardio machine is facing to screen on wall which is hard not to look every depressing news across every state, please play some thing positive vibe Like, tips how to cook healthy, daily exercise tips, American home video something other than constant horrible news! Second is “judgment free zone” is every where in wall,and, that is great saying! Sadly, it’s not implemented. I hope every one mind the own business! Just thought! I don’t judge and, except the same!
Cory Barnes
2 years ago
They fire people without good reason. But I guess when you work there and have a connection in HR you can get anyone fired I'm Not an employee but a wonderful caring trainer was fired just because an employee did not like him. Any member and other employees would agree with me.