Crunch Fitness - Johns Creek

I’m going on 4 years of being a member with this location and out of all the staff I’ve met and interacted with, the current staff is by far my favorite. Everyone is always very helpful and happy whenever I walk through the doors! I don’t see myself ever switching.

Today when I finally decided to go to the GYM at the Johns Creek Georgia location, I went with a friend as a guest and to let him in they asked for his ID, at the time he didn't bring it with him and it was our first time as a guest and as a member, we didn't know the policies and it is common that if you don't drive you do not have the ID with you every time. Without making excuses and asking what else we could do, there were no exceptions or solutions in our favor, just that we couldn't pass. I understand that the company's policies have their restrictions but exceptions are made everywhere and even more when you are new member and you also have a guest with you. So finally we left and that conclude my first train day.

This gym has the best staff and all the trainers and front desk are super friendly and helpful. Everyone is so welcoming makes you feel comfortable. I love bringing my friends and family members here to workout with me.

I usually visit the Buford location on weekdays, but today I came to the John's Creek location. I'm giving it a low rating due to the cleanliness of the machines. They were covered in dust and grime, and it wasn't just one machine; many of them were in poor condition. I didn't report it to the staff because I doubt they would do anything, as it seems many if not all of the machines haven't been cleaned for months. Other than this problem, the gym is fine, and I enjoyed the yoga class. I hope the management reads this and takes steps to improve the cleanliness of the machines through their cleaning crew.

Best crunch in GA, great staff at the front at night!!

Terrible management. Operations manager does not hold up to what the employees are telling customers and hangs up the phone on customers. I would give zero stars if I could.

Dakota was so helpful showing us around and answering any questions Great staff!

Crunch is awesome, great equipment and super helpful staff. Stefan, the GM, is the man.

Been a member for several years now. The gym can get pretty busy during rush hour, but it has everything you need for a solid workout. The staff at the Johns Creek location are always friendly and willing to answer any questions you have. Props to Stefan for being on top of it when I needed help.

thank you for everything Stefan! amazing team here