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Life Time at Alpharetta offers a comprehensive fitness experience with some outstanding facilities. Members praise its clean and well-maintained environment, including indoor and outdoor pools, spas, and a variety of group classes that cater to all fitness levels. The gym also features a childcare center and activities for families, making it a convenient option for parents. Despite these positives, several reviews highlight concerns over customer service, cleanliness during peak hours, and billing practices.

While the gym receives high marks for its amenities, including rock climbing walls and multiple courts for sports, complaints about unfriendly staff and improper handling of membership cancellations persist. Whether you are a fitness enthusiast or a parent looking for a family-friendly gym, Life Time Alpharetta provides many benefits, but it's essential to be aware of the potential pitfalls.

Pros:

  • Wide range of high-quality amenities.
  • Clean and well-maintained pools and spa.
  • Variety of classes and fitness programs.
  • Childcare facilities and family activities.
  • Friendly and professional staff for the most part.
  • Good equipment availability, even during peak times.
  • Excellent customer service and support from some personnel.
  • Plenty of parking spaces.
  • Nice dining options and healthy snacks.
  • Great vibe and motivation from fitness instructors.

Cons:

  • Poor customer service from some staff members.
  • Billing issues reported by multiple members.
  • Cleanliness can be an issue during peak hours.

Location / Contact

Rating Stats

3.7

out of 5.0

44 reviews
5.0
14 reviews
4.0
9 reviews
3.0
14 reviews
2.0
39 reviews
1.0

Reviews (120)

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I used to enjoy this gym and its facilities. An ongoing concern are some of the trainers egos and member’s selfishness to hog machines and space. Equipment all over the floor and the restroom are not attended to as before. Please don’t continue to slip

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We very much enjoy hitting the indoor and soon outdoor pool nearly every day. Congrats to the whole staff for their excellent hospitality and attention to detail. It does not happen by itself. Much thanks to Mgr Bo for the example he sets.

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I’ve the pleasure of the digital nomadic lifestyle and I’ve experienced many Lifetime fitness locations. This is by far the worst location I have yet to experience. There is a lack of cleanliness and generosity.There is a European-American woman with a reddish bob haircut. I will watch her allow other members into the facility without checking them in. Every time she checks me in her implicit communication is that I’m inconveniencing her. I say thank you, hello, and she never greets me or acknowledges what I’ve said. I resent seeing her at check-in.The facilities are not clean. Most importantly, know that if you have little ones and you use the family locker room, creeps pass through there. Random men will use it as an unjustified shortcut to the other side of the building or they will sit in the locker room and observe the families…. The men’s locker room is literally next door. Intolerable

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Great Gym and amenities. Nice spa makes it easy for a one stop shop hair nails, massage facial. Also great dining area. Wonderful options. Great outside pool area. Food concession stand outside. Staff is pretty lovely. As far as Pilates. Unfortunately it’s not included in the membership. It’s an additional price, not in expensive. I took a class here. Some teachers are great. Others are not so welcoming. Despite that all the other amenities are great I’ve come in contact with great staff members. I will be keeping my membership.

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This gym is like daycare center for teens and kids. Impossible to use the gym facilities for adults that actually workout. Group Classes also restrict use of the swimming pools, basketball court and gym equipment. Swimming pool and hot tub is heavily chlorinated and the lockers have lysol aroma.

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This gym discriminates against women. I was told by the maintenance worker and another staff member that the reason the women’s steam room has been yet again broken for over a week is because the GM took the button off our steam room to put it on the men’s because theirs was broken. Apparently they are more important than us. Secondly, was told by two people at the front desk that the steam room would be fixed by Friday. It’s now Saturday, and was informed the part has not even arrived yet. You guys are liars, everything is always broken and trashed at this gym. Canceling my membership for good along with other ladies who heard about why our steam room is STILL broken.

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The gym has a great ambience and lots to offer but not impressed with their personal trainers-very average. I wish they would get more solid trainers!

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Thank you for all of your hard work and dedication to the club. I really appreciate the way Ramin and entire front desk team always greet me with a smile and make me feel welcome when I come to the club. Thanks to your efforts, I feel more motivated to come to the club and work out. I am grateful for your leadership and for making the club such a great place to be.

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Been a member here for a while gym is nice but they don’t clean the bathrooms and they leave trash and weights all over the place for the money we pay to be a member here you would think it would be cleaner

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Very friendly and professional staff. You can come in and find out information about the gym without the high pressure sales pitch. Ramin welcomed my spouse and myself to the gym. It was a pleasant experience to have his expertise and empathy in helping decide which membership options worked for us.I have found that the gym has plenty of equipment, class availability, and just a great vibe of like-minded people.The club is absolutely a country club experience, expect pricing commemorate with the amenities

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 855 North Point Pkwy, Alpharetta, GA 30005, United States .

The contact number is +1 770-664-9696

This service is listed under Gym .

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