Life Time

I had absolutely the worst customer service ever RECEIVED at a lifetime gym.. I will stick to the lifetime in Sandy Springs. Please beware. I’m sure the instructors are great though. Management needs help. -1 star

Amazing experience at Lifetime Fitness training with Towan. He is skilled at his craft, super personable and makes mundane workout tasks feel fun and rewarding. Results don’t lie and I’ve never felt or looked better! Book a session with him now, you won’t regret it!

the facilities are good, but the service is very bad.I was over charged and when I called in the second time they recognized my number and stop answering.i tried to call a couple of time and they didn't answer, when I called using my wife's phone and answered immediately. and remove the charge,very disappointing service especially for the Alpharetta community.

The woman in the child care department was very rude. I went as a guest with my friend who has been a member there for at least a year. The woman had dark hair and I believe her name was Nicole or Nikki. I will not be joining the gym just because of my experience with this employee. Snooty and unprofessional.

Hello, I became a membership on 13 July of this club and sent the cancelation request on 21 July. But the manager James said he didn't get my email of cancelation. And when I came on 25 July he said that I have to wait 30 days. But when I came 28 July, the manager said that my membership is not valid and the money will be returned to the card. But I still didn't get the money. I Wanted the membership till the end of August but they canceled it on 25 July after getting my cancelation. And now I don't have money and no membership

Great However!!!!I had a membership here years ago and it was an awesome facility; however, things like the rock climbing wall, outdoor water slides, etc were never available during my visit times in the mid evenings. When I had started the price was around $55 -65 monthly and incrementally keep increasing throughout the year stopping at $75 when I had enough of paying such a price for features/amenities I couldn’t use. I ended up going back to LA Fitness paying $25 monthly with no increases and room to pay for a personal trainer. Now when I look at the price lifetime is charging vs LA Fitness post pandemic, it’s insane that people pay these kind of prices for a low-bow gym membership. LifeTime as of 07-24-22 is charging $119 for access to the Alpharetta location (no trainer included) and $199 for access to the Sandy Springs Roswell Rd location. LA Fitness is now $35 monthly. At the end of the day is just a gym being used for working out and staying in shape or getting in shape, not a membership to a Golf Club. That’s money better spent in other places.

Been coming here for many years ,Gym nice , the summer camps great when summer starts there all nice , and fun. Summers starts of great , towards the end of summer you learn some counselors are actually mean , they are young teenagers who some , not all do not know how to deal with each kid , they have there favorites , the ones that are not there fav , get treated unequal. Not to mention they will write up a thing called a behavior report whether it’s true or not , and for the parents they will not let you read or get a copy if there is a report , yes they want you to sign something that they will not let you read or get a copy of. Lifetime do better for the camp kids, a-lot of parents say the similar stories.

****I am updating my review to four stars as the Manager Alex was very kind to me on yesterday and was able to make up immensely with his understanding and kindness and excellent customer service to make my prior experience right. Good Customer service is very important to me and I really appreciate the resolve.Very Poor Service. It's very hard to sign up for a membership after the service they provide. Go elsewhere! I would have been a new member, but so glad I found out how they treat people ahead of time.

I like the gym and its basketball courts. I've actually was here at the kids center for about 4 years. After hearing other people of the workers here about how they are not kind, well, every person there knew me and was friends with all of them. Unfortunately I didn't enjoy this place anymore because of the lack of useful exercise equipment. There is no bicep curl machines but instead a ton of treadmills. One day I came here to see some construction and thought there would be knew equipment, but no. Instead it was just more decor. Goodluck life time.

We’ve been members of Lifetime for a few years now and I finally decided to try out hair coloring service at the spa inside of Lifetime. I love my previous hairdresser but since I’m at the gym almost every day, it is so much more convenient to get my hair done there as well. I’m so glad I did give it a try. Jacqueline did my hair and it turned out perfect! I enjoyed talking to Jacqueline. She’s so knowledgeable about the hair and I’m grateful for the advice she gave me about the products for my hair! FYI, they have some really great skincare and haircare products and I can’t wait to try them.I left Lifetime feeling healthier, relaxed and more beautiful than I came in. Can’t beat that, thank you Lifetime!