single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Life Time at Alpharetta offers a comprehensive fitness experience with some outstanding facilities. Members praise its clean and well-maintained environment, including indoor and outdoor pools, spas, and a variety of group classes that cater to all fitness levels. The gym also features a childcare center and activities for families, making it a convenient option for parents. Despite these positives, several reviews highlight concerns over customer service, cleanliness during peak hours, and billing practices.

While the gym receives high marks for its amenities, including rock climbing walls and multiple courts for sports, complaints about unfriendly staff and improper handling of membership cancellations persist. Whether you are a fitness enthusiast or a parent looking for a family-friendly gym, Life Time Alpharetta provides many benefits, but it's essential to be aware of the potential pitfalls.

Pros:

  • Wide range of high-quality amenities.
  • Clean and well-maintained pools and spa.
  • Variety of classes and fitness programs.
  • Childcare facilities and family activities.
  • Friendly and professional staff for the most part.
  • Good equipment availability, even during peak times.
  • Excellent customer service and support from some personnel.
  • Plenty of parking spaces.
  • Nice dining options and healthy snacks.
  • Great vibe and motivation from fitness instructors.

Cons:

  • Poor customer service from some staff members.
  • Billing issues reported by multiple members.
  • Cleanliness can be an issue during peak hours.

Location / Contact

Rating Stats

3.7

out of 5.0

44 reviews
5.0
14 reviews
4.0
9 reviews
3.0
14 reviews
2.0
39 reviews
1.0

Reviews (120)

author-img

Amazing facilities and service. Very good and clean equipment. The classes offered are great. After joining lifetime, I actually started going to the gym more often because it is such a pleasant experience. I wish I used the other amenities like swimming and lifespa more. I always went to LA fitness, changing to Lifetime was a game changer since its a completely different tier.

author-img

Upgraded from LA Fitness. This gym is AMAZING. The steam room is my favorite. Two full sized basketball courts. The locker room is full with free amenities. TOWELS PROVIDED.. no need to bring locks because the lockers have codes we set up manually. I love the atmosphere !

author-img

I loved being a member of this gym. The staff was so friendly, knowledgeable, professional a and went above and beyond their job description. The place was immaculate and locker room very clean. There were always fresh towels available. I love the variety of equipment. We cancelled our membership because of Covid but plan on going back as soon we feel that it is safe as we are both in our 70s.

author-img

A Platinum level property with Diamond level Ops, staff, SERVICE, features, amenities, and equipment. I had upgraded my membership from Platinum to Diamond so I could access the @Lifetime Athletic Club in Sandy Springs near our Buckhead office but I was extremely disappointed by the staff and the crammed equipment in a much smaller area. There was a huge difference felt right when I crossed the doors. For example, the staff at this Alpharetta NEVER misses to either greet me at check-in and/or “see ya soon” at departure even under the busiest times of the day. The Sandy Springs Diamond property staff had a very contagious attitude that simply threw all my pre-workout positivity totally off. They didn’t greet anyone nor even acknowledge you at all. So, I really give praise and kudos to Dwayne McCormick who acknowledged me with respect upon eye contact even with a head nod made me feel accepted, welcomed, and at home! Same goes for Armando and his staff! Kudos guys! I see your hard work everyday and makes a HUGE DIFFERENCE, this even goes for the ALPHA program trainers! They weren’t rude or cocky thinking they own the gym or have privileges beyond that of a member. I couldn’t say that about the staff and disrespectful trainers at Sandy Springs Lifetime.

review image
author-img

Top notch gym. Free weights go up to 130. Plenty of squat racks. Cardio machines for days. Very family friendly and accommodating. Lifecafe is great variety but I just wish it stayed opened longer.

author-img

It is disheartening to see several clients not wearing a mask. The entire point of masks is helpful only if everyone participates. Distanced on machines is one thing, but in classes, on the basketball court, in the dressing rooms, and walking around hallways, people should comply without hesitation. Perhaps individuals who choose not to comply should lose club privileges until they do.

author-img

I think I knew what to expect coming here but decided to give it a shot. This is a very big place that has a vast variety of equipment but also has a lot of wasted space and over-emphasizes its non-gym aspects.You have to walk through the entrance past a small shop and a Starbucks-sized cafe down to the far left side of the building and up a set of stairs (or a nearby elevator) to get to any actual exercise equipment.For me a diverse set of good equipment but also a quick to arrive, quick to depart gym strikes the right balance and this place doesn't quite accomplish that.

author-img

Very dirty. Specifically the showers , steam room. Some bathroom stalls dont even close unless i lift the door up so that it can latch. Some elliptical machines upstairs are covered in rust (right side by the TV's overlooking the pool) . I am still a member as i haven't had time to cancel and switch gym's but I really wish the management would get the mold out of the showers, the ceilings near the showers and the mold smell out of the steam room. I used to love this gym but now im just searching for a replacement.

author-img

I had put my son for 2019 Summer Camp here. They have a basketball court that they use, as is, to keep kids all day long. Kids sit on the floor, eat lunch while being seated at the floor. All this was still okay but the lady who manages summer camp is rude. I had to do like 4 follow up to get the receipt for summer camp. The receipt does not have a Tax ID so now am following up to get that. The service is very very poor!

author-img

Fantastic establishment! I am extremely impressed. I have been a member of many gyms but, this one is the best. Our family loves the child care and swimming. There is so much value here and there is always an open machine. Awesome job!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 855 North Point Pkwy, Alpharetta, GA 30005, United States .

The contact number is +1 770-664-9696

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos