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Located at 249 Robert Griffin III in Copperas Cove, TX, Gold's Gym Copperas Cove serves fitness enthusiasts with a range of facilities, including a variety of workout equipment, fitness classes, and a friendly atmosphere. The gym boasts a commendably clean environment and a dedicated staff that is always ready to assist both new and long-time members. However, it does face criticism for outdated equipment and some customer service issues.

Despite its small size, the gym provides enough equipment for a complete workout. Members appreciate the helpful and professional nature of the staff, although there are concerns about the gym being frequently crowded and issues with billing and membership cancellation. The pool has been closed since COVID, which remains a downside for many users.

Pros:

  • Friendly and helpful staff.
  • Clean and well-maintained facilities.
  • Variety of workout equipment.
  • Offers a range of fitness classes.
  • Atmosphere is welcoming for all fitness levels.
  • 24-hour cancellation policy needs improvement.
  • Relaxing and clean sauna.
  • Convenient childcare services.
  • Affordable membership pricing.
  • Plenty of parking space.

Cons:

  • Outdated equipment, especially treadmills.
  • Pool closed indefinitely.
  • Issues with billing and membership cancellations.

Location / Contact

Rating Stats

4.1

out of 5.0

40 reviews
5.0
4 reviews
4.0
7 reviews
3.0
11 reviews
2.0
58 reviews
1.0

Reviews (120)

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Staff is Trash. They are not completely honest. They will screw you over. Billing department sucks. My brothers cancelled theirs about two months ago and I cancelled my membership today and we will not be back to this facility or any other gold's gym ever. Planet Fitness however I had a outstanding balance of $389 because I had to leave town unexpected and they kindly expunged the balance and signed me back up for a $1 today. They're awesome and I recommend them over this trash facility and staff any day.

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I live 4 min from Killeen Golds and I still drive 15 min to the Copperas Cove Golds. I prefer it so much over the Killeen location and so does my daughter. I’m very picky about child care and who watches my child. I’ve never had an issue here with the care givers. My daughter runs in and enjoys playing here while I get my work out in. I’ve been a golds member for several years and been attending golds Cove for over a year. They messed up my billing once and was a bit of a headache to get settled mainly because of headquarters, but it was ultimately handled. The staff is very friendly, helpful, and knowledgeable. The facility is well kept and clean. I would recommend this facility to anyone and Anthony as a PT!

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Really nice people very informative, helpful staff. Clean, smelled good inside. Also has a pool!!! Lots of classes.

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Love my gymSo clean lots of machines and always well staffed.

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Clean and bright, all equipment is in working condition and the variety in equipment is very adequate. Fitness and crossfit rooms available

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Nice gym. Plenty of machines to work out on, as well as weights. Pool & sauna. Have different exercise classes also. Also has child care & can get personal trainer. Everyone very nice.

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Man this place is clean and all but no towel service, no lifting supplies (chalk, straps) and charge 16 dollars for a day pass!! What a ripoff! Lifetime fitness is only 10 dollars a day last I checked and their 10 times the gym this place is.

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One of the employees here who was trying to have me sign up was very pushy. Called me once a day even after I told him I wasn't ready. Called me during work after I told him to stop calling, if I'm interested I know how to sign up. After he kept calling I asked to speak to a manager and he hung up. I called back the next day to speak to a manager and never received a call back. After about three attempts to speak to a manager I finally received a call, and all they said was sorry that happened to you.

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Canceling has been a trip, they will not waive a late fee for a stolen card, but they will waive it if you are a personal friend. I've also had issues with sexual harassment. Facility is nice but absolutely not worth the trouble. Maybe try the gold's gym in killeen.

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Worst place. They will trick you into a “3 month contract” and say you have “30 days” to change your mind. What you don’t know is that you have to jump through a bunch of hoops to get it canceled within that 30 days. And you have to jump these hoops on THEIR time tables.So here I am 3 months later to cancel, and I get told “well you’ll be billed a 4th and final charge, because you didn’t cancel before the 3rd payment was due”.Seriously? Worst. Gym. Ever.Scam! Don’t go here.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 120 reviews.

The address is: 249 Robert Griffin III, Copperas Cove, TX 76522, United States .

The contact number is +1 254-987-6383

This service is listed under Gym .

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