Las Vegas Athletic Clubs - Northwest

i just moved here from san diego and was looking for a new gym to join here in vegas and i went to the LVAC location on Decatur for a day pass and i almost didn’t sign up, cause it was dirty all around the free weights area there was tons of hair and dust bunnies which is a no for me, it was so busy and the equipment didn’t look as well kept. I decided to give this location a try on rainbow and i’m so glad i did, and ended up signing up! have to give props to the manager here and their cleaning crew because they know what they are doing. so very clean and well kept gym equipment.

As a Premier gym member, I have noticed that requesting towels can sometimes be difficult due to some team members who may struggle to provide them. It would be great if this could be a standard amenity for Premier gym members at this location. Despite having a valid and fully paid membership, I have noticed some hesitation when asking for towels due to the reluctance of the employees to provide them. I have also observed that employees do not wear name tags, which is surprising as it would be a great way to identify them. It would be great to see employees wearing name tags at all times. Additionally, managers should set a good example for their staff by wearing name tags and greeting members when working at the front desk. While it is important to have managers walking around, it would be great if they could also ensure that paper towels and sanitizer spray are available for members. I have noticed that some cardio machines are wobbling, which could be hazardous and lead to potential injuries. It would be great if managers could inspect these machines regularly to ensure that they are safe to use. Overall, I believe that all Premier gym members should be offered towels automatically, and I hope to see all employees wearing name tags and providing a positive and safe gym experience for all members.

I signed up at the location on Decatur and I started going to the Rainbow location as I did not like the layout of the Decatur location. The weighted machines were very close to each other and I didn't feel comfortable at the Decatur location.Every machine is very well spaced out at the Rainbow location and no matter how packed it is you can always find an alternative to whatever exercise you want to do.As far as management goes, I haven't had a problem. I haven't had any major issues at the gym myself. The front desk staff is always nice and never fails to greet their members.You pay $15 a month, if it's a little dusty who cares. There's a million machines and weights in there, you cannot possibly expect staff to clean every single machine and weight when it's a 24 hour gym.As far as equipment maintenance goes, A+! They seem to be very on top of getting broken equipment fixed. I'll walk in one day and a smith machine is down. I'll walk in the next day and it's fixed. Kudos for that!!

Great place to work out. Awesome classes

I stick to my local one, in Henderson, the women's room in this one is too crowded with equipment, i mean ill go to this when I need to but its better the one in Henderson. I still have more things to check out in this one.

Great club. Clean and loads of fitness options for all levels of fitness. This club was very busy around noon on a weekday.

If you join as a member, be sure you understand the contract first. It's definitely a buyer beware situation. Things I was not told when I signed up: 1) You're on the hook for the full contract value, so don't think you can quit before your contract is up. Even if you're injured or disabled, you have to have a doctor's letter and submit everything in writing. I recommend reading the Better Business Bureau listing for LVAC before you sign up. 2) If you auto-pay for your membership fees each month, your membership will *automatically renew* (on a month-to-month basis). 3) You CANNOT disable the auto-renew until after the final payment of your contract.

I am writing to express my deep dissatisfaction and outrage with the conduct and behavior of the LVAC 215 & Flamingo manager, Paul, as well as a specific personal trainer who consistently wears a pink Yankees hat. My experiences with both individuals have been nothing short of deplorable, and it is crucial for you to be aware of these distressing matters.First and foremost, Paul the LVAC gym manager, has repeatedly shown a complete lack of professionalism and integrity. It is disheartening to report that Paul has been involved in teaming up with the personal trainer wearing the pink Yankees hat to mistreat and disrespect gym members, myself included. Their behavior has been nothing short of abhorrent and has created an atmosphere of hostility and discrimination within the gym.I have personally been subjected to derogatory remarks and belittlement from the personal trainer in question. This individual, whose primary responsibility should be to provide guidance and support, has instead chosen to mock and disrespect me.Furthermore, Paul's collusion with this personal trainer has led to the distortion and fabrication of stories against gym members. I have witnessed an instance where they have deliberately lied and twisted facts to protect their interests, at the expense of innocent members. Such behavior is not only unprofessional but also deeply damaging to the trust and camaraderie that should exist within a gym community.I must emphasize that I have been a loyal member of LVAC for a significant period, and it is disheartening to be treated with such disrespect and contempt. The lack of professionalism, integrity, and fairness exhibited by both Paul and the personal trainer has left me with no choice but to terminate my membership with immediate effect.It is my sincere recommendation to anyone considering a gym membership to avoid this LVAC establishment at all costs. The appalling conduct of the staff, particularly the manager and the personal trainer mentioned, has created an environment that is not only unwelcoming but also detrimental to the pursuit of personal fitness goals.I hope you take this complaint seriously and investigate the matter thoroughly. It is imperative that the LVAC management team addresses these issues promptly and takes appropriate actions to rectify the situation. A gym should be a place of support, encouragement, and inclusivity, and the current state of affairs at this gym is a complete departure from those ideals.I genuinely hope no other gym member has to endure such a distressing experience.

Extremely poor customer service! I recently relocated from another state and decided to explore the Flamingo location of your gym. During my visit, I had a pleasant walkthrough with a friendly staff member. However, my husband and I were interested in seeing the Rainbow location as well. Our intention was to evaluate the layout, ambiance, and crowd levels, as different gyms can vary in these aspects.When I spoke with Ramsay, his attitude was immediately dismissive and impolite. He bluntly stated that I couldn't visit multiple gyms and didn't seem interested in understanding my reason for wanting to view the Rainbow location. Despite my explanation, he responded with rude remarks and insisted that there was no difference between the two locations, aside from Rainbow being slightly larger by about 1,000 square feet. He also emphasized the number of years they had been in business but failed to acknowledge my request for a one-day pass to experience the gym firsthand.I informed “Ramsay” that we hadn't received a one-day pass at the Flamingo location, but they were willing to provide one. However, he simply replied with a firm "no," stating “you can’t just hop around gym” claiming that everything was the same and there was no need to check out Rainbow. Eventually, he reluctantly offered a tour, of course I didn’t not want to proceed with a tour with the interaction and tension between a potential new member, after acknowledging my frustration but failing to address his own unprofessional behavior. As a business owner myself, I find it unacceptable to treat potential customers in such a disrespectful manner. This location has lost our business. I wish I read the reviews sooner. LVAC should work on training their employees how to treat their members and new potential members. I’m so disappointed with this interaction I just had to experience.

New to the area and just signed up. They have tons of machines. Tons of classes. Pool. Dry sauna. It has it all. Got a free protein smoothie after signing up 😁 …