Las Vegas Athletic Clubs - Northwest

Just had a appointment with LVAC. They advertise $15/month, no enrollment, however, they do charge Enrollment fee and 26 month contract. This is their price structure:$15/month Basic, $25 with court access, $35 with all acess+ towels -$45 enrollment 26month contractIf not contract, then they charge $159 enrollment fee.If you question them, they will say " Perhaps LVAC is not for you".Gym overall is good, but seriously very busy and crowded.

To be clear, the gym is great, lots of machines of different types and plenty of room, but I tried my free day with my girlfriend which went fantastic and after about an hour we were on our way out, I had to go and ask for my ID and an employee came out to give it to me, he asked how I liked the gym and I said it was great. He starts talking about the membership and how great the gym is followed by asking me if I wanted to sign up for a membership, I explain to him how I would rather wait for now expecting him to understand and let us move on, instead he starts asking me why and says how he doesn't understand how I don't want to sign up now almost shaming me, the tone of his voice combined with the look on his face just made me feel shame followed by anger. So if you wanna give the gym a try go for it but be ready for a car salesman to come out and pitch the most undeniable best gym in this entire galaxy.

Went in based on ads for a min. $15 a month. Reality they make you sign a 26 month contract with a $45. charge to sign up! Deceiving!

There are lots of other gyms in Vegas that are low cost and have lots of locations. LVAC is terrible, save yourself the hassle.

My review will be on "Madison," one of the managers here at this LVAC location. First and foremost, her demeanor is extremely cold and unfriendly. I had asked her questions regarding personal training at the athletic club and I had asked a question about the cancellation of the LVAC membership in the near future just for my records; her response was not only false, but a complete lie, she said, "Well in order to cancel a membership with us, you would have to either move out of state or pay the full two years of the remainder of the membership." This is completely false, when you read the fine print it says, "you can cancel your membership if you move within 20 miles away from one of the LVAC clubs." Madison, I suggest you read the information carefully on the athletic club membership forms, it seems to me that you had an attitude that was extremely hostile and from this encounter, I believe you are unfit for your position in being a manager here because you cannot obtain nor convey the correct information. That's all.

This gym is probably one of the best gyms I been to. The staff is great and the environment is pretty good. The gym can get pretty packed at times but there is plenty of equipment so its not really an issue.

Moved out of state tried to cancel my membership, not only dos they continue to charge me but the even hit my credit with collections. There membership should canceled when you leave the state straight up theft disputed them on my credit and it was removed save your self the headaches go to another gym. Especially if your military and move for deployments.

All these gyms are poorly run and especially management is very unfriendly and unprofessional. Equipment hasn’t been updated and is rundown. Their are many excellent alternatives. If Your considering joining got to EOS or Lifetime! Much better gyms. You’ll regret signing a 24 month contract with LVAC!

Dear LVAC,If you're wondering why this customer of too many years finally pulled the plug (you likely don't), here it is: in these times it's VERY hard monetarily. I only wanted to go back to my old membership because since Covid it's too difficult to use the play center for my children. To downgrade back, you wanted to charge me a "downgrade fee". You want to charge me for not being able to afford the higher membership? Have some empathy, everything is expensive out here.Really disappointed it ended this way.

My three year old daughter was at the playroom on 09/17/2022. She cut her foot which was bleeding and hit her head while going down the slide. She says a staff member picked her up and comforted her while she cried but no staff member mentioned it to me or filed an incident report which should have been done….From what I could see every staff member was on their phone and not interacting or monitoring the children.