Las Vegas Athletic Clubs - Northwest offers a spacious gym environment equipped with various machines and workout options. With a 24-hour open schedule, members can enjoy the facilities anytime. The management maintains equipment efficiently, ensuring minimal downtime for broken machines. The gym also features a pool, sauna, and numerous fitness classes, adding to its extensive amenities.
However, the gym faces criticisms concerning cleanliness, with several users noting dusty machines and unclean areas. Customer service also has mixed reviews, with some members experiencing rude staff interactions and rigid contract terms. Overall, it is a comprehensive facility with room for improvement in hygiene and customer relations.
Pros:
- Open 24/7 for convenience
- Large variety of machines
- Numerous fitness classes
- Pool and sauna available
- Efficient equipment maintenance
- Spacious gym layout
- Friendly staff in specific roles
- Pneumatic air machines
- Diverse equipment for all fitness levels
- Clean bathrooms and locker rooms
Cons:
- Cleanliness issues noted
- Rude customer service interactions
- Rigid and deceptive contract terms
Location / Contact
- Address: 1725 N Rainbow Blvd, Las Vegas, NV 89108, United States
- Phone:+1 702-835-5822
- Email:customerservice@lvac.com
- Website:lvac.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 70 reviews.
The address is: 1725 N Rainbow Blvd, Las Vegas, NV 89108, United States .
The contact number is +1 702-835-5822
This service is listed under Gym .
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Mark Ramirez
2 years ago
Very clean gym. Way too packed. Had a two year contract. Let me tell you, there is no way of getting out of it, so just know you are committing in a 2 year contract to a very packed gym. If you're just going for cardio, the place is great. Everything else, good luck finding a spot.
Sergio Navarro
2 years ago
This gym has always been really cool, equipment is up to date, I never have to wait to get on certain machines. Friendly staff, clean facilities. This used to be my home gym but I moved across town. I come back once in a while to check up on her.
LUCIFER CASTELLVI
2 years ago
Huge gym and love that even on the busiest atmosphere is comfortable and a lot of machines to work on. Alway clean love the vibes.
Princess Meisner
2 years ago
One great thing I only like about this gym are the equipments. Staff are not very friendly, this lady who works at the front desk doesn't care who comes in. She gave me attitude one time, because she got interrupted from fixing her make up because she has to actually grabbed the scanner and scan my card. She's always on her phone, always rolling her eyes.Bad customer service, doesn't know what was on their contract, you literally have to fight them to remove the "decline fee" I told them, nothing in my contract says anything about a $25 decline fee, if your card get declined one time and mind you, they received my monthly payment.After my 2 year contract with this place, I am switching to a different gym.🏃♀️
Superman Xfactor
2 years ago
The best selection of machines and gym equipment. Clean environment with friendly staff.
Eduardo Hernandez
2 years ago
2 stars only becuase the gym was good, bad part of it was when we ordered a smoothie. The girl who made it dropped some of it out and literally put it back into the cup and tried serving it to me. Good thing I watched her do it. I then asked her to make me another one and she literally got upset and had an attitude, almost as if I was the bad one for asking her to do so? I hope management sees this and watches the camera so they can see exactly what I'm talking about. I was in there on April 16 2022 and ordered my smoothie a little before 2pm.This girl not only demonstrated terrible customer service but I'm sure there's some health and safety violations that will need to be addressed as well.Quick other note for management:Usually when you order a smoothie, they pour it into a cup and whatever is left over is then poured into a smaller cup and served to you. When they re-made my smoothie they purposely didn't give me that smaller cup with the little extra in it. This shows how petty and immature the people working in the smoothie section are. If you don't like working around customers and don't know how to handle a legit customer concern, maybe you shouldn't be working there. Those girls need better training.
Brian 1724
2 years ago
I really it like it here. The layout is good and there is a plethora of cardio machines and a more than ample assortment of free weights and resistance machines. I"ve never been there when it's been too crowded either. Definitely recommend them.
Natasha Dzetsyna
3 years ago
Great place with many beautiful machines which helps to build your muscles and achieve your physical goals , sculpting your body and giving you great shape! Pool is available 24/7 great staff very affordable memberships and many locations . Come early - not so busy from 6-8 am
Jilly Sentino
3 years ago
Called to find out pricing. No names-not throwing anyone under a bus as I have no doubt this is their training, but clearly are ONLY interested in making a sale/commission. It was like pulling teeth to get pricing info, attitude was strong/negative to say the least. Not going to make this more lengthy-going with a different club that believes in full up front disclosure. This place makes me feel like I’m dealing with a car dealership/sale! Yuck!
Xeryn A
3 years ago
Janky machines. Basically anything on the top floor that’s not being used is probably just broken or half way there. The front end people aren’t great with customer service either (check in people. The people at the cafe are nice though). …