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Planet Fitness in Lewisville, TX, stands out for its affordability and accessibility. Located conveniently in Lakeland Plaza Office Building, this gym offers a clean and spacious environment, filled with a variety of equipment suitable for all fitness levels. Operating 24/7, Planet Fitness provides flexibility for those with irregular schedules. The staff is often praised for their friendliness, although inconsistencies in their service have been noted. The gym’s cleanliness and maintenance seem to vary, with some experiencing pristine conditions, while others report issues with equipment and facilities.

Despite its affordability, some members have encountered challenges with customer service and billing practices, indicating a potential area for improvement. For those seeking a judgment-free zone to focus on fitness, Planet Fitness in Lewisville may be a suitable option, provided you remain aware of the potential drawbacks.

Pros:

  • Clean and spacious gym.
  • Affordable membership plans.
  • 24/7 operation.
  • Friendly and helpful staff.
  • Variety of equipment available.
  • Good for beginners and advanced athletes.
  • Massage and tanning amenities.
  • Comfortable non-judgmental environment.
  • Convenient location off I-35.

Cons:

  • Inconsistent customer service.
  • Maintenance issues with equipment.
  • Billing and membership cancellation difficulties.

Location / Contact

Rating Stats

4.3

out of 5.0

28 reviews
5.0
10 reviews
4.0
8 reviews
3.0
17 reviews
2.0
59 reviews
1.0

Reviews (122)

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This is my new favorite place to go. They take care of their equipment better than my home gym location. I feel great energy and vibes at this location. I can't wait to go again.

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I have been to numerous clubs in travels around Texas, and in my opinion, Lewisville has the cleanest, best equipment and most curteous staff I have had the pleasure to be associated with. I would recommend this facility to anyone. I have also gotten my sister and her friend enrolled in Deer Park, and a friend of my daughters enrolled in Dallas. Keep up the good work,

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It's a nice quality gym however mask-wearing is not enforced. Gym members are walking from Station to Station not wearing masks. Also members are not cleaning the equipment before and after usage. This puts other people at risk for covid-19.Management needs to enforce mask mandates and make sure equipment is being cleaned by people who use them

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Nikki was awesome today. Last week, two reps helped me, can't recall their names, and they were excellent too. I am thinking about making this location my goto one but I am hoping for a better deal than the one on the web. Management are you reading my message? I left my application incomplete earlier because I would like a better deal. 😊

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This gym is probably the best bang for your buck in the industry. It is clean and there is always available equipment. The massage beds and tanning equipment are also a huge value add.The only downside to this gym is the lack of real bench press, and the free barbells only go up to 60 pounds.

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Love this place. Lots of amenities for Black Card members. I feel like i am totally pampering my whole body when i go. :) Nikki is usually at the front desk when i walk in and i love seeing her smiling face. It is nice when the staff welcomes me.

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So last week we were invited by some friends as guests because we were looking for a gym to sign up to. Sadly, we had a bad experience with Liza (the manager). We wanted to try the massage beds but didn't know they were only for members and as we were trying to use them, she just disconnected them. When my friend asked about it, she was really rude and even told him that if he didn't like their conditions, he could cancel his membership. I don't think this is a way to treat customers so we're not signing up. The gym it self is really equipped and there's always a machine available so you'll have anything you need for any kind of workout and it's not crowded at all.

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It's a good gym depending on what your fitness goal is. It's not for me though. The dumbbells only go up to 75 and there are no bar bells. Only Smith machines. So no dead lift, no bench press (unless you use the Smith), and no squats (again, unless you use the Smith). And that's ok, there's nothing wrong with that, it's just not for me. For my goals, I need free weights. It was very clean and the guy up front seemed cool enough. The 10 minute water massage is almost worth the membership.

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Planet Fitness really gives commercial gyms a run for their money. The equipment here is great and they recently replaced all of their machines which (to me) is unheard of! The staff is always friendly, the gym is always clean. I really really like that management doesn't require members to mask up when actively working out. My workouts are hard enough on their own, I don't also need to be asphyxiated. How is that health? *eye roll* Anyway, I love the Black Card membership for the hydro-massage beds and also the ability to use any PF location - and there's a LOT!! My only complaint is that the dumbbells only go to 75lbs so my bf is pretty maxxed out on certain lifts, and also having non-smith machine barbell benches would be cool but certainly not a deal breaker. Best $10 - $20 (depending on membership) you'll ever spend!!

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I didn’t think that planet fitness would be a good fit for me coming from other gyms but I was wrong..this place is great and getting better by the week. The staff is awesome, very helpful and polite...the young guy in the morning that keeps this place looking great is very good at what he does (awesome job!) Also they are open 24 hours which I love and for the price they can’t be beat. I look forward to being a member for a long time coming.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 122 reviews.

The address is: 1165 S Stemmons Fwy, Lewisville, TX 75067, United States .

The contact number is +1 469-200-2814

This service is listed under Gym .

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