TruFit Athletic Clubs on 34th St, Lubbock, offers a variety of fitness options, including modern equipment, a clean environment, and helpful staff. With 24-hour access on weekdays, it caters to diverse schedules and provides a welcoming atmosphere for members of all fitness levels. Staff like Nick, Pierce, Cassi, and Adrian receive rave reviews for their professionalism and support.
However, many customers have faced issues with cancellations and billing, describing the process as frustrating and convoluted. While the gym excels in facilities and member experience, its management practices and customer service in resolving membership issues require improvement.
Pros:
- 24-hour access on weekdays
- Clean facilities and well-maintained equipment
- Friendly and supportive staff
- Personal trainers receive high praise
- Variety of fitness classes available
- Good environment for families
- Accommodating to visiting members
- Effective at providing individualized attention
- Opportunities for growth with knowledgeable trainers
- Ample parking available
Cons:
- Difficult and prolonged cancellation process
- Hidden fees and unauthorized charges
- Occasional lapses in communication and follow-up
Location / Contact
- Address: 5921 34th St, Lubbock, TX 79407, United States
- Phone:+1 806-799-4040
- Website:trufitathleticclubs.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 5921 34th St, Lubbock, TX 79407, United States .
The contact number is +1 806-799-4040
This service is listed under Gym .
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Ray Martinez
1 year ago
This location is the one I like to go to the most. Friendly staff and the culture is better suited for my taste.
Christian Hernandez
1 year ago
Avant is always so enthusiastic and helpful every time I come in. Great person to have around, super helpful
Joshua Cazares
1 year ago
Really nice place, they have all the machines and weights you’ll need. Avant, an employee, always helpful with anything you need.
Seth Wood
1 year ago
Best Monday-Thursday 24hour gym in lubbock.
mia peters
1 year ago
love this gym! fantastic employees! avant is awsome!
Zajaya Renee
1 year ago
Very Clean facility, friendly staff & always willing to help .
Spencer Umbrell
1 year ago
Great staff good gym with lots of things to do
Josh Josey
1 year ago
Service was good, but the website says there is a free trial but there isn’t in Texas .
Ann Hunt
1 year ago
Great customer service. Gym is very clean and not to busy.
Bladon Aman
1 year ago
Great staff and clean facility! Love my experience so far!