TruFit Athletic Clubs on 34th St, Lubbock, offers a variety of fitness options, including modern equipment, a clean environment, and helpful staff. With 24-hour access on weekdays, it caters to diverse schedules and provides a welcoming atmosphere for members of all fitness levels. Staff like Nick, Pierce, Cassi, and Adrian receive rave reviews for their professionalism and support.
However, many customers have faced issues with cancellations and billing, describing the process as frustrating and convoluted. While the gym excels in facilities and member experience, its management practices and customer service in resolving membership issues require improvement.
Pros:
- 24-hour access on weekdays
- Clean facilities and well-maintained equipment
- Friendly and supportive staff
- Personal trainers receive high praise
- Variety of fitness classes available
- Good environment for families
- Accommodating to visiting members
- Effective at providing individualized attention
- Opportunities for growth with knowledgeable trainers
- Ample parking available
Cons:
- Difficult and prolonged cancellation process
- Hidden fees and unauthorized charges
- Occasional lapses in communication and follow-up
Location / Contact
- Address: 5921 34th St, Lubbock, TX 79407, United States
- Phone:+1 806-799-4040
- Website:trufitathleticclubs.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 5921 34th St, Lubbock, TX 79407, United States .
The contact number is +1 806-799-4040
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Dylan Bures
1 year ago
Very great gym I’ve been coming with my dad since I was a kid
The Real Coach S Stokes
1 year ago
The gym was great and the staff was incredible, especially Nick Gillespie!!!!We are visiting from California and the entire staff was awesome!
Jordan Gutierrez
1 year ago
Great machines. Good space. Gets packed. In the proper times no to many folk.s good gym.
Domino-_-02
1 year ago
Pierc helped me and my girlfriend around the gym and helped us with memberships. He is very friendly and I appreciate what he did for us
Oscar Lopez
1 year ago
I've tried to reach out to the Corporate office multiple times to see if I could speak to someone about my services and membership with Trufit. Every time I get transferred to another line that no one answers or get told I will get a ll call back. Still waiting on the call back. Maybe this will expedite the situation on Trufits behalf...
Moni Camacho
1 year ago
Everything you need in a gym!!...Great staff! Very welcoming and friendly... AND very supportive!! We are visiting from Houston, TX and this place feels just like home! Thank you for helping our boxers!!!
Glockzy
1 year ago
Thanks Nick Gillespie for letting us use your gym. Great employees and a overall great place. Everyone is so nice!
Casey Benson
1 year ago
Pierce was very helpful and friendly. Gym was clean and nice with excellent machines and workout equipment. Will most definitely come back when I visit Lubbock!!
Corbin Tidball
1 year ago
The Gym is clean new machines nice bathrooms, good sauna the sauna could be warmer though but overall for a small town, five out of five stars would definitely come here again. By far the nicest small town, gym I’ve ever been to.
MACHO MAN
1 year ago
Wonderful place! This gym welcomed us with opened arms and helped our boxers in this very important tournament! Thank you, Nick and Billy! We shall be back! You guys rock!Wonderful space and equipment for all needs!