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Planet Fitness in Mesquite, TX, offers a convenient and affordable gym experience with 24/7 access. Many users appreciate the cleanliness and the wide range of cardio and resistance equipment, although the free weights area is limited. Staff interactions are mixed, with some members praising their helpfulness and others noting unprofessional behavior. While the gym is praised for its professionalism and sanitary conditions, recurring issues with equipment maintenance and overcrowding are common.

Despite the conveniences, some members face frustrations with the broken machines, long waits for specific equipment, and inadequate customer service. For those seeking a basic gym with flexible hours and tolerable for a moderate crowd, Planet Fitness could be an apt choice.

Pros:

  • Open 24/7 for flexible use
  • Affordable membership rates
  • Clean and tidy with regular maintenance
  • Helpful and courteous staff (generally)
  • Good variety of cardio equipment
  • Hydro massage and tanning options available
  • No judgment zone promoting inclusivity
  • Wide range of channels on gym TVs
  • Crowd meter app feature for tracking busyness
  • Social distancing practices followed

Cons:

  • Overcrowded during peak times
  • Many machines frequently out of order
  • Unreliable wifi and sanitation supplies

Location / Contact

Rating Stats

4.2

out of 5.0

35 reviews
5.0
8 reviews
4.0
11 reviews
3.0
25 reviews
2.0
41 reviews
1.0

Reviews (120)

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Best. Gym. Doesn't get any better than this place, folks. #1 it's affordable and they have a lot of deals. #2 The staff is incredible ! All of them are very friendly and responsible. An employee named Tony and a couple of his pals were even kind enough to help me out of a major jam by replacing my tire ! He deserves a promotion or a raise after that. Seriously.To sum it up: It's an easy 5 stars. This place is worth the visit. And not just because of the delightful employees, but also because you will clearly see results from working out here. I know I sure did !

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Good gym but would be nice if the people working there actually helped to clean the equipment. They have disinfectant but the paper towels absorb it all so makes it difficult to easily move from one piece of equipment to another and feel confident that you're not going to pick up whatever germs and sweat the last person left behind.

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they do not have enough free weights. there is always someone else using the machine you want or the weights you need. unless you go at 10:00pm. or 4:00am.but otherwise good bang for the buck

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DON'T DO IT. This gym is a scam, all PF are. If you sign up for auto payment from your bank they have access to it and will charge you overdraft (let's be real, most people don't always have money available). If you call to cancel your membership they refuse and ask you to come in personally (lets be honest again. For people like me, where my car broke down and I live TOWNS away, simply coming in is not an option), which they then require you to mail them a letter. Which costs money. You shouldn't have to pay them to cancel their scams. Or mail a dang letter to say "hey cancel my account" when I can just DO IT OVER THE PHONE LIKE NORMAL HUMAN BEINGS IN 2019.I absolutely detest this gym.1 star is WAY TOO GENEROUS.

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This is my favorite gym in my area. There is plenty of equipment and usually no waiting to check in. The staff is friendly and helpful. I just wish they would light up that beautiful parking lot at night.

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Good gym. If you've been to one you've been to all!

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Signed up for new membership online. Never got my tour walk around building on first day. So I'll be canceling my membership for a company that will take out the time to welcome new members.

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I've been holding off on my review of this place but now i can officially say i don't like this gym for the following reason:Ya got ONE chest fly machine. ONE!It is the single most popular piece of equipment up there and they got ONE. A bunch of us are always looking at eachother, "your turn? My turn?"They have miles of tread mills, a huge area for stretching (which almost noone uses) and ONE chest fly machine. Absurd. A huge area for abs, (almost noone uses)This is a poor allocation of space and resources. The "stretching" area should be a "chest" area and throw a few more fly machines and bench presses in there.I went in to work chest after work today and (again) could not get on a bench press and obviously couldn't get on the fly machine and so then what? Keep waiting for how long until i get to use the machines i need to use?Another problem is the clients themselves. You shouldn't be able to sit on a machine and do facebook... There should at least be a sign that says "workout or get off the machine to text. Not both"A workout routine is supposed to be just that, a routine. But since Planet Fitness decided to let highschoolers come for free we paying customers are getting the shaft and I've not been able to establish a routine due to their lack of equipment. And I even spend a little over an hour there yet there have been MANY days i cannot work chest which is frustrating. The staff is nice but the mens bathrooms are usually so bad you don't dare sit on a toilet. I just can't wait all evening to get a turn on these machines. 2 thumbs down.

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This is mega ripoff they tried to scam me on the price. They had already collected the price of the first month out of my checking account and they denied it. And, they wanted a credit card to charge also. They denied collecting the first month's payment so I told them I didn't like liars or frauds and requested my paperwork back and they first said no then I said I will call the police then they gave me back my paperwork. I hope I don't have to sue them for fraud if they keep that first payment. 😒

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Daniel Ortiz and NOMAD are both absolutely correct. This gym is way too busy and have way too many people for the little amount of equipment they have. No space to do anything. There have been many times where I force myself to go the gym only to get there and can't really workout because there are too many people.The worst thing is to have a set routine but you can't do it because the machines you need are not available. I understand this will happen at times but ALL THE TIME. There is one chest fly machine. There is one leg press machine. So if you want to use it most times you have to wait but not only wait you have to hover around it because once it do become available some else will jump on it quickly. They need to get rid of some of the treadmills and definitely the ellipticals. There are like 20 or more ellipticals and at the most I have seen is 4 people at a time using them in the 3 years I have been a member. Get rid of some of them and the treadmills and get more of the equipment you have ONE of so members aren't wasting time trying to get onto a machine. Then you have the people that will get on a machine and instead of working out they are on their phone texting so if you have a set routine forget about it. I have witnessed people just sitting on the leg ext, leg press, chest fly, lat pull down for over 20 to 30 minutes just texting on their phone. I had to go get the staff on one lady because she was on a machine for over 30 minutes doing nothing. I hate to leave because this gym is very close but at this point I am just wasting money as I have stopped working out due to being so frustrated with trying to workout at this gym and can't. You guys really need more equipment and you also need to set rules and enforce them towards people who commandeer machines to use them as a resting spot or texting spot but not to actually workout.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 120 reviews.

The address is: 1016 Pioneer Rd, Mesquite, TX 75149, United States .

The contact number is +1 972-329-8900

This service is listed under Gym .

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