Planet Fitness in Hialeah Gardens offers a welcoming atmosphere with affordable membership plans and comprehensive customer service. Members highlight the gym's cleanliness, friendly staff, particularly Hooly and Kamal, and a well-maintained facility. However, there are concerns about overcrowding and staff professionalism, as well as a need for better equipment management.
Despite some negative experiences, particularly with management behavior and equipment availability, many members appreciate the supportive community and the no-judgment policy. This location is ideal if you prioritize a clean environment and helpful staff, but be prepared for potential crowds and occasional service issues.
Pros:
- Affordable membership plans
- Clean gym environment
- Friendly and helpful staff
- Well-maintained facilities
- Open 24 hours on most days
- No judgment atmosphere
- Good customer service from specific staff
- Convenient and ample parking
- Positive community vibe
- Available fitness classes and equipment
Cons:
- Overcrowded during peak hours
- Issues with staff professionalism
- Poor equipment management and maintenance
Location / Contact
- Address: 8350 Hialeah Gardens Blvd, Hialeah Gardens, FL 33018, United States
- Phone:+1 305-558-7770
- Website:planetfitness.com
Rating Stats
Reviews (72)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 72 reviews.
The address is: 8350 Hialeah Gardens Blvd, Hialeah Gardens, FL 33018, United States .
The contact number is +1 305-558-7770
This service is listed under Gym .
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Mike Perez
8 months ago
I've started going every morning, the gym is clean and never overcrowded. Hooly at the front desk always accommodates us with whatever we need when working out. The experience has been better than years ago.
Emily Oberto
8 months ago
Hialeah gardens PF is amazing. Staff meme we are lovely
Opg Vize Yt
8 months ago
ana helped with my membership, great experience.
Eli “Eli” Martinez
8 months ago
Very clean and employees are very nice and friendly😁 …
Nildia Brito
8 months ago
I come in at night the staff is friendly and the gym is very clean
LiL GEX
8 months ago
Club is well maintained and has amazing employees
Kamal Andrés Ayoub Marval
8 months ago
Great location to meet people and enjoy a great workout!
Merida Cruz
8 months ago
Great service , great staff members caring people highly recommended
angelica v.
8 months ago
Mateo was great he gave me a very detailed tour of the gym .
julio e Valdes
8 months ago
Good place to workout and make some friends too everyone is very nice.