Equinox Aventura is a popular gym located on the third floor of Aventura Mall, offering extensive fitness services with exceptional cleanliness and a welcoming atmosphere. Classes are diverse and include options like Pilates and strength training, led by knowledgeable instructors. Members appreciate the professional staff and amenities like fresh towels and a steam room, which enhance the workout experience. The gym’s management actively responds to member feedback and makes improvements accordingly. However, some customers have faced issues with customer service and outdated equipment.
While Equinox Aventura is generally well-regarded for its cleanliness, professionalism, and variety of offerings, there have been concerns about high membership fees, strict cancellation policies, and occasional management issues. Despite these drawbacks, many members consider it one of the best gyms in the area, often citing its quality service and effective classes.
Pros:
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Diverse and engaging class options.
- Knowledgeable instructors.
- Excellent steam room and towel service.
- Effective management responsiveness.
- Convenient location within Aventura Mall.
- Positive atmosphere and energy.
- Great for both solo workouts and group classes.
Cons:
- High membership fees.
- Strict cancellation policies.
- Some outdated equipment.
Location / Contact
- Address: 19501 Biscayne Blvd, Aventura, FL 33180, United States
- Phone:+1 305-935-9514
- Email:concierge@equinox.com
- Website:equinox.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 80 reviews.
The address is: 19501 Biscayne Blvd, Aventura, FL 33180, United States .
The contact number is +1 305-935-9514
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
c c
1 year ago
Left them almost a year ago and they still send emails on weekly basis even though I asked them to stop! Also a company that doesn’t have an unsubscribe button on their emails just shows you how much they really care about people. Overpriced and annoying location
Stav&morane Ben hemo&hazan
1 year ago
Don’t go there!!!!!!!
Roxy Roxy
1 year ago
Dirty… the lockers don't close...you have to ask for the key and leave your ID! what are we paying $ for? dirt everywhere! everywhere !
Carola Hernandez
1 year ago
One of my peace places! They take care each single detail to make you feel relaxed and happy. The best gym ever! Fresh towels with eucalyptus oil after exercises. Steam. Luxury products in the bathroom. Great customer services. The app take care of you when you can’t go in person.
Daniel Silva
1 year ago
Using technology is the way to go 👍Equinox does …
David Moonilal
1 year ago
One of the hottest spots in town to get the best workout always upgrading equipments and we are the ones to do it we got 15 beautiful treadmills installed last night latest model by Life Fitness sexy machines about a month ago we got all new benches done and squat platforms come join us at the hottest workout facility on the planet equinox Aventura
Sasch L
2 years ago
Remember Equinox Aventura when you forced us to wear you know what during Tabata class and check-ins and everywhere, despite the state being open?I do.My 300U$ + membership for 10 years is obviously going to clubs that use common sense and are not totalitarian since 2021.
Miguel Febres
2 years ago
Great!
Jasmin R
2 years ago
Horrible liars bad customer service
Lauren Breyton
2 years ago
feels like a second family ;)