Equinox Aventura is a popular gym located on the third floor of Aventura Mall, offering extensive fitness services with exceptional cleanliness and a welcoming atmosphere. Classes are diverse and include options like Pilates and strength training, led by knowledgeable instructors. Members appreciate the professional staff and amenities like fresh towels and a steam room, which enhance the workout experience. The gym’s management actively responds to member feedback and makes improvements accordingly. However, some customers have faced issues with customer service and outdated equipment.
While Equinox Aventura is generally well-regarded for its cleanliness, professionalism, and variety of offerings, there have been concerns about high membership fees, strict cancellation policies, and occasional management issues. Despite these drawbacks, many members consider it one of the best gyms in the area, often citing its quality service and effective classes.
Pros:
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Diverse and engaging class options.
- Knowledgeable instructors.
- Excellent steam room and towel service.
- Effective management responsiveness.
- Convenient location within Aventura Mall.
- Positive atmosphere and energy.
- Great for both solo workouts and group classes.
Cons:
- High membership fees.
- Strict cancellation policies.
- Some outdated equipment.
Location / Contact
- Address: 19501 Biscayne Blvd, Aventura, FL 33180, United States
- Phone:+1 305-935-9514
- Email:concierge@equinox.com
- Website:equinox.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 80 reviews.
The address is: 19501 Biscayne Blvd, Aventura, FL 33180, United States .
The contact number is +1 305-935-9514
This service is listed under Gym .
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Eli Tabacinic
6 years ago
Outdated euipnenr. Rude, inattentive staff. Fouls smell. Embarrassment to the Equinox brand. Spend a quarter of the price at La Fitness and get better machines and facility, as well as way easier parking.
Tali Almog
6 years ago
Equinox it’s a great gym, I am a member of more than six years, The classes is really good every one know each other it’s like a family, Love this gym if people cannot afford it that’s fine but not necessary to write a negative comments.
Claudia Mondelo
6 years ago
Unfortunately the lack of professionalism is loosing members daily. The staff specially the manager Rebeca Andossi the "manager" who is the rudest person ,who has no customer skills at all.. leaves no room for any negotiation..Equinox truly has to look in to the people that represents this facility. The trainers manager..Mat Swadener again a joke as a manager...please Equinox invest a little more in more professional staff, take care of your members..and realize that been nice take s you farder...but those people really got to go !!!
Karee beal
6 years ago
Been a member for over a year now, this is definitely one of my favorite of their locations in Miami. Staff is always curtious and willing to help. Have worked with trainers and received regular massage therapy to help me reach my goals. I love the progress I see and look forward to continued progress.
Karan Gupta
6 years ago
Worst equinox I’ve been to by far and complete joke of a high end gym. This is a rip off to all equinox members in that area. I’ve been to different locations throughout the us and Canada, and this was by the Far the worst club. The gym equipment is older and outdated, the staff is no where to be found, and the towels were not clean (found hair in a few of the towels). I usually go to Brickell heights and went here because I was in the area. Last time I ever go here. I would strongly reconsider a new location in this great area. I only gave one star to be nice. Terrible experience.
Josh Blum
7 years ago
This location is not as big as it should be considering this is the only location in the area, its missing lots of equipment.Overall the energy in the gym is on the downside.They do have a juice bar.
Tom OConnor
7 years ago
I like this gym. Everyone is pretty cool. Clean. All the employees have made me feel welcomed. At the end of the day if you like working out then this is a great place.
David Barbosa
7 years ago
Nice gym. I have been a member for 4 years. Completely different clientele than all the meathead gyms and cross fit warehouses. The equipment is well maintained and accessible. If you train during peak hours in the morning or early evening, you may have to wait for certain stations. 6-8 pm is extremely busy. So, if you are into circuit training you may want to come in later or before 6. This is where the gym loses points for me. If you are into the number of classes they offer and workout traditionally old school, than anytime is fine.
Julia Amore
8 years ago
Not nice attitude... I wanted to check the place . Reception guy told we can not do this..than I asked do you guys have any sales rep? So he called a guy who asked my id-I would prefer some incognito.. Bad experience from the beginning :( seems like they don't need new costumers..
Anthony Lopez
8 years ago
Made an appointment with Steven on very short notice. First visit to Equinox and was going for a massage on my shoulders which have been bothering me for over a week. Steven began with a brief assessment and I told him about the areas that were in pain. He was very informative throughout the whole process. The massage itself was excellent and very relaxing. After he gave me follow up advice on stretches and exercises I can do to help. I felt a huge difference and was completely surprised at how much of a difference he was able to make in just one session. I would highly recommend Steven to anyone needing therapy and will be repeating again.