Equinox Aventura is a popular gym located on the third floor of Aventura Mall, offering extensive fitness services with exceptional cleanliness and a welcoming atmosphere. Classes are diverse and include options like Pilates and strength training, led by knowledgeable instructors. Members appreciate the professional staff and amenities like fresh towels and a steam room, which enhance the workout experience. The gym’s management actively responds to member feedback and makes improvements accordingly. However, some customers have faced issues with customer service and outdated equipment.
While Equinox Aventura is generally well-regarded for its cleanliness, professionalism, and variety of offerings, there have been concerns about high membership fees, strict cancellation policies, and occasional management issues. Despite these drawbacks, many members consider it one of the best gyms in the area, often citing its quality service and effective classes.
Pros:
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Diverse and engaging class options.
- Knowledgeable instructors.
- Excellent steam room and towel service.
- Effective management responsiveness.
- Convenient location within Aventura Mall.
- Positive atmosphere and energy.
- Great for both solo workouts and group classes.
Cons:
- High membership fees.
- Strict cancellation policies.
- Some outdated equipment.
Location / Contact
- Address: 19501 Biscayne Blvd, Aventura, FL 33180, United States
- Phone:+1 305-935-9514
- Email:concierge@equinox.com
- Website:equinox.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 80 reviews.
The address is: 19501 Biscayne Blvd, Aventura, FL 33180, United States .
The contact number is +1 305-935-9514
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Jose de Quesada
5 years ago
Great gym. Clean, staff is very good. Equipment is new. Everything in its place. Easy access from parking garage, no need to go through whole mall. Cheap co.pared to NYC prices. Never busy but not empty either. Staff is not rude! La fitness is a dump. No comparison. Haters here are likely crass gym ratsI found zero broken equipment, steam rooms are working fine. No hair in towels...ridiculous complaints. Joined 2 weeks ago in March 2019. Join it. I lived in NYC for 2 decades. This gym is very good.
Antonio G
6 years ago
Horrible horrible horrible service. If I could give 0 stars I would. And stop mailing to "FUTURE EQUINOX MEMBER"
Eliza Bella
6 years ago
BE CAREFUL WHEN YOU SIGN UP. THEY WILL LIE to get your money.
Lynn Mounzer
6 years ago
I went to inquire about short term membership, the front desk employee was a bit brusque and rude and we left with no answers
Pamela Guidry
6 years ago
Would give this place zero stars if google allowedBoth the receptionist and manager were rude, unprofessional and unnecessarily obstinate.Would def no go back here after this experience
Animesh Nagarajan
6 years ago
I will never step foot in this location again and if it weren't for all the other locations nearby I would cancel my membership immediately!
Good luck gaming
6 years ago
I wish I could give this place 0 stars or, even better, a negative rating. This gym is just dirty.
Emem Nnamdie
6 years ago
I love it here but the other gyms are nicer. This is the closest one. The classes are amazing!
John Sanders
6 years ago
This gym is great. Very clean and weights put away. Love the smoothies here. book it.
Albert Ver
6 years ago
Rip off gym, will keep charging card until end of your life !!! stay away fraudulent business practices !!! stay away !!! beware !!! scam !!! save your money !!! fake people in management , will tell you anything just to get you in!!!!Update .They emailed me and told will get back.Never happened .Stay away , don't be a victim of fraudulent business !