Equinox Aventura is a popular gym located on the third floor of Aventura Mall, offering extensive fitness services with exceptional cleanliness and a welcoming atmosphere. Classes are diverse and include options like Pilates and strength training, led by knowledgeable instructors. Members appreciate the professional staff and amenities like fresh towels and a steam room, which enhance the workout experience. The gym’s management actively responds to member feedback and makes improvements accordingly. However, some customers have faced issues with customer service and outdated equipment.
While Equinox Aventura is generally well-regarded for its cleanliness, professionalism, and variety of offerings, there have been concerns about high membership fees, strict cancellation policies, and occasional management issues. Despite these drawbacks, many members consider it one of the best gyms in the area, often citing its quality service and effective classes.
Pros:
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Diverse and engaging class options.
- Knowledgeable instructors.
- Excellent steam room and towel service.
- Effective management responsiveness.
- Convenient location within Aventura Mall.
- Positive atmosphere and energy.
- Great for both solo workouts and group classes.
Cons:
- High membership fees.
- Strict cancellation policies.
- Some outdated equipment.
Location / Contact
- Address: 19501 Biscayne Blvd, Aventura, FL 33180, United States
- Phone:+1 305-935-9514
- Email:concierge@equinox.com
- Website:equinox.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 80 reviews.
The address is: 19501 Biscayne Blvd, Aventura, FL 33180, United States .
The contact number is +1 305-935-9514
This service is listed under Gym .
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Cat Shillington
2 years ago
This is a great location. It hasn’t been remodeled yet to reflect the newer Equinox standard but the place is very clean and fresh smelling in both the gym and locker room areas. The parking and access here are very quick and easy. I like this location for early morning cardio mostly.
Charmaine H
2 years ago
I absolutely love this gym! It’s very clean and has all of the machines I normally use plus some I’ve never used before coming here. They also have a variety of classes throughout the week that’s included in the monthly membership.What I love most is how nice the staff is there. Most gyms aren’t very friendly and it’s rare to see a GM around at other gyms. But I always see Siya, the GM at this location, when I go. She always says hi and really makes the members feel welcomed. I definitely recommend joining!
Melvin Mullings
2 years ago
I've been a member of Equinox since 2018 and have only been to clubs in California. Came to South Beach for vacation and decided to visit the Aventura location rather than the South Beach cause I figured parking would be easier.It's weird to me that the club is in a mall. It was confusing trying to figure out what mall entrance to use to get to it. Ended up having to use the mall directory to find it.Front desk staff was very friendly and knowledgeable.I'm giving it three stars because I was underwhelmed by this location. The front desk staff did mention it was over 10 years old. Equipment was all fine, but I noticed they didn't have an AMT (adaptive motion trainer). I liked all the TVs, but the workout area felt small and cramped compared to other locations I've been to.The lockers don't have built in locks, which is something I'm accustomed to at my home club. Other than that the locker room was nice and spacious.Overall I was able to get a good quick workout in and then hit the shower. But if in Miami area again I wouldn't come back to this location. Having to bring my own lock is enough of a deal breaker for me. I figured something like that would be standard for all Equinox clubs.
O D
3 years ago
Great trainers and a very clean facility
Matheus Simoes
3 years ago
I call and ask if I can training just one day! They don’t have DAY PASSUNBELIEVABLE
delfin almonte
3 years ago
Love me the smothies at the TruBar at this Equinox location great service and yummy smoothies
Tarek Hamandi
3 years ago
Awesome, there is no substitute. Love this gym, 4 years and going
Olga
3 years ago
Even during the pandemicEveryone has been friendly and attentiveClean and with good vibes I Love to work out there
Sergei Pastukhov
3 years ago
Came to get membership after 6 pm, 2 staff representatives were standing at the desk, they didn’t let me even to see the gym and check the equipment and what I can find and use inside (((, said, I have to come next day in normal business hours. Seems like management thinks only they work, others sleep till night and do nothing!Congratulations, Equinox! You just lost 3 potential members! Keep do it!
Real Local User
3 years ago
A very disappointing location. Had to start coming to this one because we moved. It’s not that clean and up to date. Also it’s only open until 9pm weekdays and 6pm weekends which stinks if you have small kids and can only workout late. Will have to keep going here because of location but don’t really like it.