TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Lucero 2849
1 year ago
Went in on Sunday and the front desk was super nice, the gym was very clean and the weights were organized
Lazaro Hernandez
1 year ago
The workers are super nice and welcoming. Front desk always greets you with a smile
Annette Garza
1 year ago
Yamileht does an amazing job with the kids love how its always clean and smelling good shout out to management
Alyshia Rosales
1 year ago
Highly recommend Yamileht and Melanie from the kids fun center! They are very attentive, and my kids love them!
keyla salinas
1 year ago
Had an amazing time at this gym, it has everything I need and the employees are nice and welcoming especially michael eliserio
Joe Diaz
1 year ago
Usually every time I go to do my routine the desk service Michael is always on top greeting me answering a question even helped me get my subscription started and I even noticed that he wipes down the equipment after the use
Daisy Eliserio
1 year ago
Had some question with my membership. Michael working the front desk was very helpful and attentive to all my questions. Highly recommend this gym.
Victoria Soliz
1 year ago
was a great experience front desk michael was really kind and helpful and answered all my questions respectfully.
El Cheem
1 year ago
Some guy named Bryan sold me some pretty sketchy athletic enhancements but overall they work pretty well! Would recommend hitting him up in the locker room.
Lelan Gonzalez
1 year ago
W gym, it has everything I need and the workers are welcoming. The worker Michael at the front desk is always very friendly and helpful. The workers overall are cool. So I’d say it’s a W gym.