24 Hour Fitness

Great gym, overall can get hot at times. Wish they had better air circulation or more fans. That's my only complaint.

I had the worst experience this evening at your club. I had a friend Gerson Lopez who is a member suggest that I sign up. I am currently a member at NYSC and given that I train martial arts in the evening the schedule does not work for me. 24 hour seemed like a good fit. Gerson suggested I work out with him 1 evening a few weeks later, today, I walked in to workout and sign up after. Unaware of the “consecutive” day rule I signed in and proceeded to walk in, that’s when PETER CHAVEZ stopped me and in front of everyone stated I can’t work out I came once before and I have to sign up or leave. At that point Gerson proceeded to tell him that we were going to work out first and he reluctantly said NOPE. I had spoken to Peter during my initial visit and stated that it was a 2 person package and wanted to speak to my girlfriend about it and get back to him. We set up a meet date but I was not able to make it. PETER CHAVEZ was very unprofessional, as a corporate retail consultant I was taken back by the lack of customer service and pushy attitude and arrogance in body language and tone. The fitness market is extremely competitive and customer service should be at the top of the business structure. PETER CHAVEZ is a bad associate and has poor customer service. After speaking to my girlfriend I am very skeptic on signing up. I live in the area and as an avid martial artist have friends in the community that I will inform of my experience.

Training with master trainer JORGE changed my life. I never thought I would lose the weight and have the body that I have now. JORGE showed me what’s possible in transforming my body while encouraging me to challenge myself at every workout. No other trainer can match his fitness knowledge and his targeted approach to achieving results. I am always inspired to try harder and push beyond my limits. JORGE is the gym’s best kept secret.

Excellent gym equipment!! Love pool as much as I swim that helps me to lose my weight. It is worth of joining the membership whatever you want to attend there anytime in 24 hours but other places are close ...

REALLY ENJOYED THIS GYM!!! I went to the location in Scarsdale and honestly they had everything you would want in a gym. The space, the machines and the amenities. That location has a pool, dry sauna, wet sauna and a jacuzzi. They had a running area and a free weights training area. My favorite part was the fact that they have this little fake grass area which allows you to train on different things while feeling like you’re outside. Really loved it.

Gym is great... service was horrible. I was denied assistance using their vending machine because they had closed the protein bar and I had to resort to their non-functional vending machine... I was left with a response of "that is not my job" by the woman at the front desk. I thought it was joke at first so I laughed it off.. I politely asked again, and she told me to "go to another gym to get protein." Not cool dude. Do anything ya want but don't mess with the protein. Srs.

Weights are left all over the place to the point you can’t even find them half the time. I’ve been to a lot of gyms, but never seen one where the weights are so disorganized and never re-racked properly. People never wipe down their machines. Not a neat or clean gym. They need more staff to constantly go around to re-rack and wipe down machines. If that happened, the members would probably follow suit. This isn’t such an issue at other gyms, but it’s a huge issue at this gym.

The gym itself is good, but the locker room was a little trashy on the night of Monday 11/27/2018 after 10pm. I expected better.

Always loved this gym...Use it before work multiple days a week… Then they just decided to get rid of towels. I guess I’m supposed to put a wet towel in my car and drive around all day with it. Or cancel my membership. Guess which I chose? Onward and upward.

So fresh and so clean. Hopefully it stays like that. Staff can be pushy, but that's their job. The front desk staff is always so friendly.