Crunch Fitness - 83rd Street in New York offers a comprehensive workout experience with a variety of equipment and classes. The gym excels in customer service, especially through staff members like John and Ali, who are consistently praised for their professionalism and helpfulness. Regulars appreciate the overall cleanliness and accommodating environment.
However, some members find the space cramped during peak hours, leading to long wait times for equipment. Issues with old or broken equipment and crowded locker rooms have also been noted. Despite the high-quality service, these drawbacks can make the experience less enjoyable for some patrons.
Pros:
- Friendly and helpful staff.
- Diverse classes available.
- Clean facility.
- Excellent customer service.
- Helpful membership guidance.
- Well-maintained overall environment.
- Good range of equipment.
- Positive community feel.
- Great location.
- Solid COVID-19 protocols.
Cons:
- Can get very crowded.
- Some old or broken equipment.
- Cramped locker rooms.
Location / Contact
- Address: 162 W 83rd St, New York, NY 10024, United States
- Phone:+1 212-875-1902
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 162 W 83rd St, New York, NY 10024, United States .
The contact number is +1 212-875-1902
This service is listed under Gym .
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Nick Rooney
1 year ago
Great experience at the Crunch on 83rd st. From working with Mike to get my membership set up to chatting with the rest of the team the gym felt very comfortable which I value a lot!
Charlie Plym
1 year ago
Great gym!! Atmosphere here is perfect, everything is super nice and clean, and John at the front is a great dude.
Regan Flaherty
1 year ago
JOHN IS BACK! He’s only been back for a few days but the vibe is already so much better. Love 83rd!
Tyson Hartnett
1 year ago
Great location, the upstairs is nice & open and normally not too crowded. Great space downstairs for personal workouts, too. recommend
Ashley Bogdan
1 year ago
John is a gem! Glad he’s back at this location; if you’re looking to start a membership, he’s your man. Always have good experiences with management and staff. Everything is kept very clean. Can get a little overcrowded, but not as bad as other gyms I’ve been to
Katherine Alt Keener
1 year ago
Ivan Padillo is a true Master Trainer! He was recommended to me because of my wonky left knee, and he truly lived up to what I’d been told. He was very aware of how my knee was doing during the array of his exercises, and had modifications and different approaches at the ready if I needed it. He is extremely knowledgeable and encouraging.All this, PLUS being a real gem of a human being. Book him now!!!
Phoenyx Long
1 year ago
I've been to a few locations. This is probably my least favorite. It's a logistics issue for me. It's more up and down rather than spread out so it feels cramped. It makes things hard to locate. I'll stop here if I'm in a bind but not on the regular.
Nathaniel Hyman-Metzger
1 year ago
Not a good gym, but one of the better ones for nyc. There is equipment that has been Broken for months, some of the most popular equipment they only have one of, and the gym is one of the most cramped I’ve been in, but there are few gyms in NYC that do and other than the initial cost the pricing isn’t too extreme
Jon McIntosh
1 year ago
This gym is just too busy and too cramped.There’s not enough stations you’re just constantly waiting. People super setting multiple spots at peak hours (which is morning, night, mid day).All of the stations are always being used, waited on by multiple people, and all of the usable ground space is taken anyway so there’s not a space to even wait. You’re just constantly in the way, dodging/bumping into people. The locker room is the same - small and cavernous.It’s just a cramped chaotic space. Stressful. You win I’ll find another Crunch to go to.
Pavel Push
1 year ago
Kind of sad and pathetic place with cockroaches in the locker room, unfriendly management, aged equipment and molded showers.Such a waste of the space of former US Postal Station with 3 floors of Signature Crunch Club.