Crunch Fitness - 83rd Street in New York offers a comprehensive workout experience with a variety of equipment and classes. The gym excels in customer service, especially through staff members like John and Ali, who are consistently praised for their professionalism and helpfulness. Regulars appreciate the overall cleanliness and accommodating environment.
However, some members find the space cramped during peak hours, leading to long wait times for equipment. Issues with old or broken equipment and crowded locker rooms have also been noted. Despite the high-quality service, these drawbacks can make the experience less enjoyable for some patrons.
Pros:
- Friendly and helpful staff.
- Diverse classes available.
- Clean facility.
- Excellent customer service.
- Helpful membership guidance.
- Well-maintained overall environment.
- Good range of equipment.
- Positive community feel.
- Great location.
- Solid COVID-19 protocols.
Cons:
- Can get very crowded.
- Some old or broken equipment.
- Cramped locker rooms.
Location / Contact
- Address: 162 W 83rd St, New York, NY 10024, United States
- Phone:+1 212-875-1902
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 162 W 83rd St, New York, NY 10024, United States .
The contact number is +1 212-875-1902
This service is listed under Gym .
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David Coe
2 years ago
It's clean and most of the equipment is in good shape. There are plenty of cardio machines upstairs and downstairs. The main con is the weight area is just too small given how many people are in the gym. You likely will have to wait for the equipment you need. It just feels so crowded at peak hours especially compared to other locations like 54th st or 23rd st.
Clyde Staley
2 years ago
Gym is very clean, me and my girlfriend love coming here for a great workout. Has everything we need. John at the front desk is super friendly and welcoming, overall great experience at this gym!
Jason Bitonti
2 years ago
After a number of years at Equinox, once the gyms reopened I switched to Crunch. A MUCH better deal and so much more affordable. And a big shout out to John in membership services. He’s a great guy.
Hein Song
2 years ago
Me and my husband decided to start working out and John Radzik made it so easy and pleasant!We had an amazing time looking around the great facilities and talking about different options, and John made sure that we were getting the best offer! He is the best person you can talk to regarding the memberships and available options, friendly and professional!We are looking forward to work out at crunch 83rd! :D
Manuel Pascual
2 years ago
Jon, the trainer, is simply the best in the biz! I’ve trained with several others in the past and I have never attained the type of results that I have experienced with him. He is thoughtful, methodical, and an all around nice guy. I can honestly say he has transformed my body for the better and I’ll won’t ever look back. If you want to be strong and push your body to its limits in a positive way, Jon is your man!
Tyler Sullivan
2 years ago
I’ve had an amazing experience at this gym after joining when I moved to the area. The place is always super clean, and the equipment is all very new and well maintained.The staff are all awesome, especially John who is always funny and welcoming every time I walk in .
David Hill
2 years ago
I’m so happy that I joined Crunch Fitness 30 years ago.I’ve been coming to this branch since it opened.It’s a first-class facility with the best classes and teachers. I just finished an excellent yoga class by Carl Horowitz. The staff are always friendly, knowledgeable and accommodating.Hopefully I’ll be coming here for another thirty years.
Peter Michael Torabkhan
2 years ago
I have been a member of many gyms across Manhattan and I must say that by far Crunch on 83rd has been my BEST experience. John, Mo and Ali are super friendly, professional and attended to literally any and every need I have had. I am a business owner and highly appreciate the caliber of staff that this sports club offers. #member4LIFE-Peter
Greg Sanfratello
2 years ago
Have been a member for about 7 months now and have had a great experience all around.John and the rest of the staff are super friendly, informative, and welcoming.Would definitely recommend this gym to anyone in the area.
Stephen Biondi
2 years ago
This Crunch 83rd St location is an awesome experience. Johnathan the Group Member Director is incredible: professionally gives attention to the details making your experience positive and exceed expectations. The gym has a great layout, natural light and the staff there for you.