Crunch Fitness - 83rd Street in New York offers a comprehensive workout experience with a variety of equipment and classes. The gym excels in customer service, especially through staff members like John and Ali, who are consistently praised for their professionalism and helpfulness. Regulars appreciate the overall cleanliness and accommodating environment.

However, some members find the space cramped during peak hours, leading to long wait times for equipment. Issues with old or broken equipment and crowded locker rooms have also been noted. Despite the high-quality service, these drawbacks can make the experience less enjoyable for some patrons.

Pros:

  • Friendly and helpful staff.
  • Diverse classes available.
  • Clean facility.
  • Excellent customer service.
  • Helpful membership guidance.
  • Well-maintained overall environment.
  • Good range of equipment.
  • Positive community feel.
  • Great location.
  • Solid COVID-19 protocols.

Cons:

  • Can get very crowded.
  • Some old or broken equipment.
  • Cramped locker rooms.

Location / Contact

Rating Stats

4.1

out of 5.0

5 reviews
5.0
4 reviews
4.0
3 reviews
3.0
2 reviews
2.0
46 reviews
1.0

Reviews (60)

author-img

It's a well equipped gym with a friendly stuff. Especially during COVID they provided all the necessary facilities. Most of the people making sure to clean the equipment as required. I still recommend to clean before use, just to be sure. …

author-img

I have been a member of Crunch for 21 years. These days, the gym is run better than it ever has been since I joined. They handled the pandemic reopening with the utmost attention to health and safety protocols, while maintaining the warmth and “no judgments” environment that is Crunch’s hallmark. The staff is always friendly and helpful, led by Ali, the General Manager, whose good humor and kindness are contagious. I consider myself lucky to have the 83rd Street Crunch in my neighborhood.

author-img

I am a new addition to the crunch gym! John the director was so incredibly helpful. He answered all my questions about covid safety protocol and cleanliness of the gym. John even recommended Annie a personal trainer and gave me a free session. Annie is incredibly nice and helpful in improving my strength and knowledge about fitness. Cannot recommend this gym more!

author-img

I joined Crunch on 83rd Street at the beginning of April foe a short-term membership. Their membership manager, John Radzik, could not have been more helpful and accommodating. He gave me the best options available, showed me every nook and cranny of the place and checked-up on me whenever I would come to workout to make sure I was getting everything I wanted out of the facility and membership. It was a very pleasant experience at Crunch and John made it even more so.

author-img

I’ve been a member (off and on) since this gym opened. I love that it’s super clean and the staff is nice and very professional especially John Radzik, who helped me renew my membership. He is super helpful, a good listener and he helped …

author-img

Dear W 83rd St. Crunch Fitness and the Crunch Management team,I wanted to take a minute to say THANK YOU for letting me workout yesterday. To …

author-img

I just spoke with John about my recently terminated membership (long story - it wasn't supposed to be terminated). After a quick 5 minute call John was able to reinstate my membership with no issues whatsoever. …

author-img

I switched to crunch from blink, after having tons of trouble with them.The staff (Mo and John) are so friendly, the remember me by name and greet me as …

author-img

It's been my go-to location since the beginning of the year. The gym has been renovated, and the floor space, studio and locker rooms are spacious and very clean. There are lots of machines, free weights, TRX, bosu balls, kettle bells, anything fitness needs related. I go to several locations and feel very safe working out at Crunch. You get temperature checks upon checking in, the gym is pretty empty so there's no danger of breaking the 6 feet of social distancing. I'm just grateful to have my gym available once again.

author-img

Poorly maintained equipment and very disorganized. Weights strewn everywhere in no particular order at all times of the day. Staff does not appear to maintain the equipment as the scale in men's weight room has never worked in the three months I've been here and there are two barbells with their ends loose or broken that haven't been replaced or repaired (also aren't enough barbells for the equipment). The upstairs gets extremely hot and humid, so much so that the walls are wet and the ceiling drips (temp is currently set at 71 which is ridiculous for a gym. See pictures. I will be leaving at the end of the month for a gym that takes itself more seriously.

review imagereview imagereview imagereview image

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 162 W 83rd St, New York, NY 10024, United States .

The contact number is +1 212-875-1902

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos