Crunch Fitness - 83rd Street in New York offers a comprehensive workout experience with a variety of equipment and classes. The gym excels in customer service, especially through staff members like John and Ali, who are consistently praised for their professionalism and helpfulness. Regulars appreciate the overall cleanliness and accommodating environment.

However, some members find the space cramped during peak hours, leading to long wait times for equipment. Issues with old or broken equipment and crowded locker rooms have also been noted. Despite the high-quality service, these drawbacks can make the experience less enjoyable for some patrons.

Pros:

  • Friendly and helpful staff.
  • Diverse classes available.
  • Clean facility.
  • Excellent customer service.
  • Helpful membership guidance.
  • Well-maintained overall environment.
  • Good range of equipment.
  • Positive community feel.
  • Great location.
  • Solid COVID-19 protocols.

Cons:

  • Can get very crowded.
  • Some old or broken equipment.
  • Cramped locker rooms.

Location / Contact

Rating Stats

4.1

out of 5.0

5 reviews
5.0
4 reviews
4.0
3 reviews
3.0
2 reviews
2.0
46 reviews
1.0

Reviews (60)

author-img

Solid gym with a great location.Johnathan was super helpful with picking the right membership plan in a timely matter without pressure. Highly recommend talking to him if you're interested in joining.

author-img

Friendly staff, clean facilities, a great variety of workout equipment including crossfit tires, etc. Fitness classes with great motivating instructors, yoga, spinning, pilates, and sports workouts. COVID-safety protocols with HVAC filtering ventilation and well kept locker rooms though speaking for the men's side, pretty cramped.

review imagereview image
author-img

I can't speak highly enough about this gym. The staff here make this gym experience the best I've ever had. John Radzik went above and beyond setting me up with a membership and makes you feel so welcome every time you walk in the gym. You can rely on him to help with any membership issues/requests that come up. In general, the staff is always friendly and pleasant. They have your back at this gym and it makes you want to come more often! Ali Schulman, the general manager, is an incredibly kind and welcoming person as well, which seems to be the theme at this gym. There's nothing like heading to a gym in crowded Manhattan and seeing familiar faces, it makes it feel like a small town where everyone knows you. The gym itself is great. Awesome classes, great up-to-date equipment, and 3 floors of options, it has everything you could ever want at a gym including a yoga room and spin room. Lockers are nice and have full saunas. Can't recommend this gym enough!! 10/10.

author-img

I have been a member of Crunch W 83rd for a year and it has been the best gym experience I’ve ever had. The entire team is incredibly caring and helpful and the gym is clean and well-maintained. John R. is especially helpful and is always responsive and outgoing. He is a huge help with membership requirements and referrals. I highly recommend signing up with Crunch 83rd!

author-img

I hadn't stepped foot in a gym since the start of the pandemic and John Radzik immediately made me feel welcome. He got my membership reactivated quickly and efficiently and was even kind of enough to offer me a number of perks! The gym itself makes great use of the available space and seems to be very well maintained. Overall, an excellent welcome from the team at Crunch on West 83rd Street! I'm excited to be back.

author-img

Crunch on 83rd is the best gym I've ever been to. I signed up almost a year and half ago and have been going consistently since. The staff are amazing. John Radzik signed me up and he's the man - friendly, professional, and an overall great guy. I got a bunch of friends signed up since as well. I've also been training with Jon Buret - the best trainer at Crunch! Besides John and Jon, I've also gotten to know the other trainers and they're also incredibly friendly and professional. All in all, I couldn't recommend this gym more.

author-img

Phenomenal gym! Ali Schulman and Angie at the front desk were both extremely helpful, as I just moved to the city. Very thoughtful and thorough breakdown of pricing to accommodate my needs. Customer service was exceptional. Gym is 3 stories and massive, great use of space. Very excited to be a part of the Crunch family!

author-img

Cons: The gym is swamped even at early hours. Sometimes you’ll wait 10-20 for a machine even if you get to use it at all. Lots of financial bros getting their party pump on from using multiple machines so they can look suave for their Hinge …

author-img

I have been a member of this Crunch gym for more than two decades, joining when my nearly 21-year-old son was 6 months old. I have seen a lot of managers come and go, but I want to give a 10-STAR REVIEW to Ali Schulman, the current general …

author-img

This is by far the best experience I’ve had with a gym in Manhattan. It’s fully stocked in terms of equipment, and it’s rare I have to wait for anything - there are always alternatives if one machine is being used and there are tons of …

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 162 W 83rd St, New York, NY 10024, United States .

The contact number is +1 212-875-1902

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos