New York Sports Club

This gym is just ok. All the male staff is rude except The GM. The towels here are not the best. They only keep towels @ the front desk. So if you need a towel and your upstairs it will take you about 5-10 min to get a towel because you have to take an elevator to the second floor, which is very slow and feel like it gonna brake at any minute. The weights are never racked. First time I went to this location my locker was cut and robbed with 4 other members. Only thing good about this gym is it location.

This gym is very poorly managed. The 2nd elevator has been out of service for months. The water filter always needs to be changed. Hand santizer gel and wipes are always running out because you absolutely have to attempt to sanitize the machines because the one nice Spanish lady can’t clean the entire gym thoroughly. The women’s bathroom never has lotion, tissue, or paper towels. One of the cardio machines is always out of order and yet my gym membership fees keep increasing without prior notice. The management team in this gym should be taking action but instead they’re always in the offices chatting with staff or on the computer instead of improving the gym experience. It’s disgraceful. The only reason I’m a member is because it’s walking distance from my place and is ‘better’ than Blink or Planet Fitness. The corporate offices should audit this establishment.

I did a 1month membership to this club when I was visiting NYC.You can do this online and it's very simple.I mostly enjoyed the HIIT group fitness classes. Most functional training instructors were very good!The kickboxing class I took was only ok. But I'm a kickboxing instructor myself so I know I can be over criticizing...;-)The gym equipment is not that new but for sure is enough for a great workout!There's also a functional training area that you can workout by yourself or with a personal trainer.In total - it's a great place to maintain shape while on vacation and not at expensive - I highly recommend it!

Great location and large gym. But gym suffers terribly from lack of staff involvement. Rarely have I seen staff enforcing rules or keeping gym equipment in order. I constantly come across broken equipment, unracked weights, bent pins, members working out in jeans, members monopolizing more than one piece of equipment at a time, members failing to wipe their sweat off benches, members failing to remove weights from barbells, members using adjacent equipment as a coat rack, and the list goes on. Why staff doesn't get involved and enforce the rules is beyond me.

It's a gym! it feels like items are taking away from customers because either they're stolen or misused e.g. no more radio system that anyone could use because customers play songs with foul language or customers stealing jump ropes. Machines stay too long "out of order".I had a trainer here though who is terrific. I left the personal training program for lack of funds but trainers I have interacted with are knowledgeable and have great characters

Disgusting treadmills.Sweat and saliva for 2 days in a row on the same spot, guessing they didn't clean.They don't clean this place overall.Their towels are very dusty, so the whole place is dusty as well.Their water fountain are covered with mildew,Also the men's bathroom is smelly and dirty as they can be.For the safety issue, there are quite many (Like 3 out of 10) treadmills are making noises and wiggle when you run. Sometimes you lose ur balance because it feels like the bottom of treadmills slip by you stepping on them.They put trash cans in places that hard to reach, and definitely not enough of them. Sanitizing sweep and papertowels are never filled up. There is always one or two empty containers.Unless you get promotional price, I do not recommend this place at all.

Granted I am able to visit the gym outside of peak hours ...this gym has everything I need. The staff is always friendly and helpful and the facility is clean. Would be great if it had a steam room but everything else is great.

If you are more into free weights, this maybe your choice. The roof top location is nice providing nice light into the space. But a few issues there. The management is poor - the machines are often in bad condition, men's shower room is always filthy (they don't wash or change shower curtains for a several month until someone complains), men's locker room is messy. People here don't return weights after use. If the pool management improved, this could be the one of the bests in the neighborhood.

I don't get what I am paying for! I just spent so much time looking for an employee to get me a jump rope and after I finally called downstairs to the front desk they told me that they don't have any because people always steal them; what kind of a gym is that! There's never anyone around to help you at that gym! The machines are never working properly, the lock room is always messy, I can't believe that I have to go all the way to 49th st location to actually get a proper work out in a clean environment, that's crazy! I pretty much just wasted my whole morning I didn't get to work out at all! I am done with this gym, I'm only giving 1 star because you need at least 1 to write a review otherwise it would be -5.

I used to come to this gym about 2 years ago and it was very good, but I guess that was the end of an era, because I joined again about a week 1/2 ago and have not had very good experiences. Firstly, steam room does not exist any more, now they have a closet in its place... and, customer service is horrible, beginning with the front door when Shavonne the assistant manager is on duty. There is just so much you can go by the book, without pissing off a few members in the process (occasional leniency can make or brake a business). I am cancelling my membership and looking elsewhere... because, I would rather pay a bit more and be happy. If you can, avoid joining this particular location.